Teddy Castelo

Great sales guy. ....TED. He is always nice and I feel like I can always trust him ....TED. He is always nice and I feel like I can always trust him More

by minihill27 Verified Customer Verified Customer

Report | Print

This is the most uncoordinated, unorganized dealership I have ever been to. First of all they ran my credit the day of with us leaving with a car, and the a week later called and stated they need to run it have ever been to. First of all they ran my credit the day of with us leaving with a car, and the a week later called and stated they need to run it again because the bank didn't approve the co- owner. All of this caused my credit score to drop over 100 points which is unacceptable, receiving over 10 different disapproval in the mail. My credit score was a 753 to start with. I was told they were giving us 5,000 for the trade and that changed a week later when I received a call stating they need to run my credit again and to unlock it. I was belittled by the finance guywhen i told him its ridiculous that i have to unlock it again and my identity has been stolen, yet he told me tgere is no one just sitting waiting to use my credit. Im glad i locked it back cause 2 days later i received a notification from Norton that someone was trying to get a payday loan online. After all this now we had to sign new documents in which a 24,000 dollar car will be 40,000 by the time its paid off. Also the 90 days no payments changed to 45 days. Absolutely unacceptable and I said I wanted to bring the car back a week later due to this , only to be told my trade was already gone to the auction. So pretty much I was stuck. I will never refer anyoneto this dealership, ever. They are a rip off. They proclaim to have these sales to get you in there and its a different story once you're there. More

by Nothappy Verified Customer Verified Customer

Report | Print

Very friendly and well stock with variety of cars. Sales team well trained. Will be back Sales team well trained. Will be back More

by frankwayne114 Verified Customer Verified Customer

Report | Print

I had a great experience at Kia of Port Charlotte! I had the pleasure of working with Ted, who was personable and great at answering any questions I had. I had the pleasure of working with Ted, who was personable and great at answering any questions I had. More

Report | Print

Very satisfied, in and out in less than 3 hours with my brand new Telluride! Asked all the right questions, got me a good deal. I'll be back to trade in February for the all new '27 Telluride ! brand new Telluride! Asked all the right questions, got me a good deal. I'll be back to trade in February for the all new '27 Telluride ! More

Report | Print

Staff was great at this location especially working with Teddy. He knows his products and will get you into the right car! Highly recommend him! Teddy. He knows his products and will get you into the right car! Highly recommend him! More

Report | Print

Did not disclose sun visor was broken on preowned car & would’t repair after purchase would’t repair after purchase More

by dmgebh Verified Customer Verified Customer

Report | Print

I had been to the Cape Coral Kia earlier that same day. What I noticed the most out of my visit to the Port Charlotte Kia, was how professional the people were. It was a much better experience and definite What I noticed the most out of my visit to the Port Charlotte Kia, was how professional the people were. It was a much better experience and definitely worth driving the extra distance. I would recommend Kia of Port Charlotte to anyone looking to purchase a new or used vehicle. Teddy was the sales associate that took care of me and he did an awesome job! More

by johnkimdag Verified Customer Verified Customer

Report | Print

My fiancé and I purchased a 2026 Kia sorento and Nicholas was our salesman annd he was awesome. We told him what we wanted what we needed and he didn’t waste anytime. He was honest and kind to us from the be was our salesman annd he was awesome. We told him what we wanted what we needed and he didn’t waste anytime. He was honest and kind to us from the beginning! we didn’t want to spend all afternoon at the dealership and he got us out of there fairly quickly, we greatly appreciate the time and effort Nicholas took with us and we are very happy with our purchase it’s a beautiful suv and my family will be safe and happy in my new car! More

by KELEASTON69 Verified Customer Verified Customer

Report | Print

Zero integrity at this dealership; they absolutely refuse to honor advertised prices. They have 9 new 2025 Telluride SX Prestige X-line models on their website, 7 of which offer dealer discounts of $8300 or to honor advertised prices. They have 9 new 2025 Telluride SX Prestige X-line models on their website, 7 of which offer dealer discounts of $8300 or more, plus an additional $1000 'instant savings'. They also offer an additional $1500 discount if you finance the vehicle, and an additional $500 discount if you are in the military. So based on the MSRP shown and the advertised discounts, you would have $9300 off MSRP if you paid cash and were not military, or $11,300 off if you were both military and financing the car. I emailed them inquiring about 2 of the cars, willing to pay the full advertised price (without the military or financing bonus, as I do not qualify for those) and asked for an out-the-door quote with taxes and fees included. They quoted me a starting price of $2000 ABOVE MSRP, meaning $11,300 ABOVE the advertised price. I sent them a screenshot of the advertised price, and they absolutely refused to honor the advertised price. Complete bait and switch and demonstration of an absolute lack of integrity. Will be reporting to the Florida Attorney General and filing a complaint with the Better Business Bureau. STAY AWAY! More

Report | Print