Terence Williams
Terence Williams at Wolfchase Honda

Terence Williams | Page 12

General Sales Manager

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

4.9
753 Reviews
4.9

753 Reviews

Write a Review

Dealership Experience

19 yrs, 3 mos

Industry Experience

37 yrs, 6 mos

753 Reviews of Terence Williams

May 16, 2021

Dealership Rating
Employee Rating

Great customer service as always! I didn't have any problems. The workers were very professional and timely with the service. I thoroughly enjoyed it! More

by infinitefinesse2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Wolfchase Honda responded

Thanks so much for your continued loyalty to Wolfchase Honda and our Service Team. We're happy to hear that your recent visit was enjoyable and stress free. We value your business and look forward to serving you again.

May 14, 2021

Dealership Rating
Employee Rating

Jason and Terrance got it done. I had a bit of a complicated deal and they worked it out and got me in a car that I absolutely LOVE. More

by sammi.storm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Brown , Jason Tao

May 24, 2021

Wolfchase Honda responded

Thanks, Sammi, for the 5-star rating and the feedback. It's great to hear that Terence and Jason were able to get everything done for you and, most especially, that you love your new car. We appreciate your business and wish you many safe and happy miles in your new vehicle.

May 11, 2021

Dealership Rating
Employee Rating

The Honda staff was very friendly and extremely helpful! My entire car purchasing process went very smoothly. I highly recommend Honda Wolfchase Dealer to anyone! More

by INAYAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Williams, Silas Amoh

May 26, 2021

Wolfchase Honda responded

Thanks so much for your feedback and for giving Wolfchase Honda an opportunity to earn your business. We strive to provide a comfortable and stress free buying experience, so it's very rewarding to read your feedback. We value your business and appreciate any recommendations you can send our way. On behalf of our entire staff, we wish you many safe and happy miles in your new Honda.

May 10, 2021

Dealership Rating
Employee Rating

The experience I had was very disappointing. The car had scratches on it and my daughter took it back for touchup, which made it look worse. More

by DEROYTISH
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Reggie Williams, Marcus Brown

May 11, 2021

Wolfchase Honda responded

Thank you for taking the time to leave feedback regarding your recent pre-owned purchase. While we are sympathetic to your feelings, the vehicle was purchased "AS IS", which means the customer takes the vehicle just like it is and nothing is done to it, up to and including touching up any scratches. Your daughter did come in for some touch up paint, and out of goodwill, our General Sales Manager had the bumper painted for her at no cost, saving her the expense of touch up paint. Please do not hesitate to contact our General Sales Manager at 901-255-3761, if you would like to speak with him in more detail regarding this situation.

May 05, 2021

Dealership Rating
Employee Rating

Very professional and helpful! The staff was knowledgeable of the products. Accessories were explained that would accommodate the customer. I highly recommend WOLF CHASE HONDA! More

by BOBBIEBL7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Dorris , Richard Hall, William McCarley, Bill Thomas

May 07, 2021

Wolfchase Honda responded

Thanks, Bobbie, for giving Wolfchase Honda the opportunity to earn your business, we truly appreciate it. It's great to see that you enjoyed the entire car buying process and found our team to be both knowledgeable and accommodating to our clients. This is the kind of experience we strive for. We value your patronage and wish you many safe and happy miles in your new Honda.

May 05, 2021

Dealership Rating
Employee Rating

The service was expectational! This is our second purchase from Wolfchase Honda and the service in all areas has been expectational. I have recommended friends and relatives to this location, More

by JANETCOLBERT2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Dorris , Tyrese Mallory, Bill Thomas

May 07, 2021

Wolfchase Honda responded

Thanks for taking the time to leave feedback regarding your recent vehicle purchase at Wolfchase Honda. We value your continued loyalty and appreciate any recommendations you send our way. On behalf of our entire team, we wish you many safe and happy miles in your new car.

May 02, 2021

Dealership Rating
Employee Rating

All be fine and very good, thanks you very much for the help. Sr, Luis Castillo is excellent and good person and work very hight. More

by Yesbel
Recommend Dealer
Yes
May 10, 2021

Wolfchase Honda responded

Thanks for choosing Wolfchase Honda for your recent new car purchase, we appreciate the opportunity to earn your business. I'm happy to hear that you enjoyed working with Luis and found him to be so helpful. On behalf of our entire team, we wish you many safe and happy miles in your new Honda.

April 29, 2021

Dealership Rating
Employee Rating

Silas was Great!!! I do t want to type 25 words. This is ridiculous. Silas was awesome. Manager didn’t want to deal. We were only $250 apart and he would have let me walk away More

by HCRHODES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Silas Amoh

May 10, 2021

Wolfchase Honda responded

Thank you so much for the opportunity to earn your business recently. It's great to hear that you enjoyed working with Silas. Silas is a valued member of our Sales Team and always goes above and beyond to meet our customer's needs. On behalf of our entire team, I wish you many safe and happy miles in your new Honda.

April 22, 2021

Dealership Rating
Employee Rating

Everyone was very professional. The employees we interacted with were very knowledgable. This is the second vehicle I have purchased from them and would highly recommend them. More

by JOEMAAS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Brown, Benjamin Anthony , Josh Matson

Apr 23, 2021

Wolfchase Honda responded

Joe, thanks for your continued loyalty and your second vehicle purchase from us, we truly appreciate it. It's great to hear that you had another great buying experience and enjoyed dealing with our Sales Team Members. We strive to provide a comfortable and easy buying experience to every customer, and it sounds like we did just that. We value your business and look forward to serving you for many years to come.

April 22, 2021

Dealership Rating
Employee Rating

Tyrese ,Terence and Les were excellent!! They were friendly and professional. They answered all of my questions and concerns. Great job and excellent customer service!!! More

by N Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Les Kruger, Tyrese Mallory

Apr 23, 2021

Wolfchase Honda responded

Thanks so much for your 5-star rating and your recent visit to our Service Department. We're happy to see that you enjoyed your visit with Terence, Tyrese and Les. All three of these individuals are valued members of our staff and go above and beyond for our clients. We value your business and look forward to serving you again.

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