Teresa Nelson
Teresa Nelson at Marino Chrysler Jeep Dodge

Teresa Nelson | Page 6

Service Advisor

Marino Chrysler Jeep Dodge

5133 West Irving Park Road
Chicago, IL 60641

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5.0
68 Reviews
5.0

68 Reviews

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68 Reviews of Teresa Nelson

September 02, 2021

Dealership Rating
Employee Rating

Marino has excellent service .I'm very happy with outcome. Marino has been the only place I go to for service and this have been this way ever since I purchased the car. All of the Service Representa More

by T. Owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rodriguez, Jan Rodriguez, James Ebe , Steve Cardenas

Sep 06, 2021

Marino Chrysler Jeep Dodge responded

Thank YOU T. Owens! We appreciate your business and we look forward to continuing to see you in our service department for many years to come.

August 05, 2021

Dealership Rating
Employee Rating

Friendly, prompt service. I was greeted promptly and my issues were addressed and the vehicle was fixed when promised. I will definitely be going back. More

by mercman86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Marino Chrysler Jeep Dodge responded

Thanks for the awesome review Mercman! We appreciate you taking the time out of your day to share about your 5 star experience with us!

July 16, 2021

Dealership Rating
Employee Rating

Bad customer service Does not keep customers updatedAnd Bad customer service Does not keep customers updated And that is one of the most important thing communication!!! Also car not fixed properly they More

by calestar86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carlos Rodriguez, Jose Quezada , Steve Cardenas, Kal Djendov

Jul 16, 2021

Marino Chrysler Jeep Dodge responded

Hi Calestar, I’m so sorry to hear that you’re still having issues with your vehicle. I can assure you, fixing your vehicle correctly the first time is a top priority for us and we are here to help. Please, reach out to me at happycustomer@marinocjd.com so I can put you in touch with our Service Director Bob Whiteman and we can get you taken care of here.

July 16, 2021

Dealership Rating
Employee Rating

First I’d like to say Bob Whitman is best ever service manager I’ve done business with and the terrific service team. Sales team always there to help. More

by whetstonepharmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Whiteman, Lon Dunham, Carlos Rodriguez , Marty Hill, Rafael Martinez

May 31, 2021

Dealership Rating
Employee Rating

This place is excellent in every aspect. I’ve never had a bad experience with them as far as service or purchasing a vehicle, I’m a repeat buyer from Marino the entire staff is great courteous and attentive! More

by Ashcrawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Marino Chrysler Jeep Dodge responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2021

Dealership Rating
Employee Rating

Carlos did an excellent job in helping me to get my Jeep ready for a road trip. Very Professional. Great guy who really cares about my needs. Thanks, Lou More

by Lhaboush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rodriguez

Apr 08, 2021

Marino Chrysler Jeep Dodge responded

We appreciate the awesome feedback on Carlos. Thank you for rating the experience 5-stars, and we hope to see you again. Take care!

January 30, 2021

Dealership Rating
Employee Rating

I had an amazing experience.. customer service & car service was very exceptional & I was even given a discount for being a valued customer, so that was greatly appreciated.. More

by koghani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lon Dunham, Dan Koljovic, Jose Quezada , Anfiny J Eshoo, Steven Nunez

Feb 01, 2021

Marino Chrysler Jeep Dodge responded

We appreciate the wonderful feedback and 5-star rating! Happy to hear you had an amazing experience with our team, we look forward to working with you again!

January 29, 2021

Dealership Rating
Employee Rating

I received outstanding services from Teresa and the services team Jose was also a great help will visit again and recommend Marino's to others. More

by Deandreb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Quezada

Feb 01, 2021

Marino Chrysler Jeep Dodge responded

Thank you for the positive feedback on Teresa and Jose! We appreciate the 5-star rating, and we look forward to future visits!

January 20, 2021

Dealership Rating
Employee Rating

clean, efficient service, courteous attendants you are clean, efficient service, courteous attendants you are pushing this survey with your 25 words (STOP THAT!) XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX More

by DIPRIZIOR
Customer Service
Friendliness
Recommend Dealer
Yes
Jan 22, 2021

Marino Chrysler Jeep Dodge responded

Thanks for the 5-star review!

January 17, 2021

Dealership Rating
Employee Rating

The Marino team goes above and beyond to ensure great care is taken when purchasing a car. From their sales team, to the service team, to their finance team - they each give you the service, time and att More

by dmytych
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Koljovic , Kal Djendov, Tony Marino

Jan 20, 2021

Marino Chrysler Jeep Dodge responded

We really appreciate the positive feedback, thank you for taking the time to review and the 5-star rating!

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