211 Reviews
Write a Review211 Reviews of Theresa Karas
November 12, 2023
Great service and communication. The buying process was seamless and very easy. The GM Justen gave timely updates on the arrival of our vehicle and was eager help answer questions. S The buying process was seamless and very easy. The GM Justen gave timely updates on the arrival of our vehicle and was eager help answer questions. Sean emailed documents so everything was prepared and ready when we came into the dealership. More
Other Employees Tagged: Sean Hamic
October 21, 2023
I was told by a friend that he hadn’t heard any good things about this dealership but I was pleasantly surprised. All went very smoothly without any drama. I highly recommend this dealership! things about this dealership but I was pleasantly surprised. All went very smoothly without any drama. I highly recommend this dealership! More
Other Employees Tagged: Andrew Morey
October 18, 2023
So disappointed in buying from a dealer that was zero help. As soon as I paid they said good bye and never helped or responded. I immediately called and texted salesperson that I could not open my glove help. As soon as I paid they said good bye and never helped or responded. I immediately called and texted salesperson that I could not open my glove compartment and over a week no response. Additionally I needed to rename my Tesla in order to get access to all features. No call or response from sales rep! I have not driven my car since buying because it does not recognize me and continues to be called a loaner. Im working with Tesla to resolve this issue but you would think the dealer who sold you the car would help some. Additionally I paid full asking price requesting a 220 charger. The slimy salesperson said it’s in the box unopened and brand new. I trusted him and it is only a 16A (110) charger. 😣 Can you believe I put a deposit down and awaited for my new tires as agreed upon upon purchase. The day of pick up, tires were not there and the salesperson had the nerve to tell me he wanted the full payment w/o my new tires. I refused and said I’ll pay when Honolulu Buick puts on the new tires as agreed upon. Then salesman said then they can sell the car from under me even though I put a hefty deposit down. I said “WHAT?!!” I told him, I’m willing to pick up the car if car was ready as agreed upon, which it was not! He backed off and told me he will call me when it is ready. So disappointed!! More
Other Employees Tagged: Akira,
October 17, 2023
Andrew was awesome! ! No pressure and easy to work with. He was very informative and cruise. ! No pressure and easy to work with. He was very informative and cruise. More
Other Employees Tagged: Dante Jovenal, Andrew Morey
October 13, 2023
Just amazing , they will make sure you get the car you want. At a timely manner. want. At a timely manner. More
Other Employees Tagged: Dante Jovenal
August 22, 2023
I am still waiting for someone to contact me about repairs on my vehicle that supposedly went through a rigid vetting process before being sold to me..... repairs on my vehicle that supposedly went through a rigid vetting process before being sold to me..... More
Other Employees Tagged: Jeff Lee, Nick Nakama
August 11, 2023
Very courteous, educated, and responsive. Knowledge and friendly sales personnel and staff. Pleasure to do business with. Thank you Dante for going beyond expectations. This is our second ca Knowledge and friendly sales personnel and staff. Pleasure to do business with. Thank you Dante for going beyond expectations. This is our second car purchased there. Looking forward to the next purchase! More
Other Employees Tagged: Kalai Mukawa, Jeff Huang , Ashley Iwasaki, Irene Nicholson, Dante