Thilo Schwill | Page 7

It’s fair to say that 2020 has been a tough year for everyone, but working with Jason Giardina and the staff at Audi Naples was one of the easiest and best experiences I have had, considering I dreaded everyone, but working with Jason Giardina and the staff at Audi Naples was one of the easiest and best experiences I have had, considering I dreaded having to shop for a new vehicle. I was a bit of a challenge to work with and Jason and the staff exceeded my expectations. I am new to the area but will be recommending Audi Naples to anyone who is searching for a new vehicle. More

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Visited today to test drive a 2018 Audi SQ5, lowballed my 2016 TT as a possible trade. Not impressed with Sales or Management. Won’t buy another car again. 2016 TT as a possible trade. Not impressed with Sales or Management. Won’t buy another car again. More

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Tamas was a pleasure to.work with. Not pushy and very happy to be of service also the other staff members were a delight very cordial and helpful patty in credit dies an amazing job. Thank you.to Tamas a happy to be of service also the other staff members were a delight very cordial and helpful patty in credit dies an amazing job. Thank you.to Tamas and we hope to do business with you.again. gary n marylou.smith More

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I had a pleasant experience working with Colin Howe buying an Audi RS4 three weeks ago at Audi Naples, Florida. I came in and test drove the car and had a 10 minute negotiation with his Sales Manager buying an Audi RS4 three weeks ago at Audi Naples, Florida. I came in and test drove the car and had a 10 minute negotiation with his Sales Manager and got a fair price. No high pressure BS and no hidden fees or other unethical selling strategies. Straight forward, honest, and friendly negotiating. Called the next morning and accepted the deal and came in and drove out in the new car in one hour. Compared to other new car purchases this one was quite pleasant. More

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Outstanding customer service My wife and I had an outstanding experience working with Audi Naples in purchasing our Audi automobile. The process was seamless and Ali Taqi did a g My wife and I had an outstanding experience working with Audi Naples in purchasing our Audi automobile. The process was seamless and Ali Taqi did a great job in securing the vehicle for us to ensure that we obtained the auto we had wanted. More

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Went above and beyond Jason(GM), Mike(sales), and Louis(finance) went WAY out of their way to help my wife and I and we drove from Fort Lauderdale. Jason(GM), Mike(sales), and Louis(finance) went WAY out of their way to help my wife and I and we drove from Fort Lauderdale. More

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Avoid if You Are an Internet Customer HORRIBLE DEALERSHIP. Avoid if you are an internet customer because you will not be treated fairly. I had a deal on-the-table and had agreed to all ter HORRIBLE DEALERSHIP. Avoid if you are an internet customer because you will not be treated fairly. I had a deal on-the-table and had agreed to all terms. I submitted my credit application hours before another customer. Yet, Audi Naples sold the car to someone else who was in their showroom 3-4 hours after I had already submitted my paperwork. No communication to say someone else was interested in the vehicle. I was waiting patiently to hear back from them on the approval and to sign all the paperwork and complete the sale. My initial interactions with Michael Schutt were very professional and left a great impression, inspiring trust, which is pretty rare in this industry. Had I dealt with him the entirety of the time, the outcome may have been different. John Holman was downright awful: incomplete sentence responses, very slow to respond, lacking knowledge, etc.. Complaints to the General Manager, Thilo Schwill, were met with an air of condescension and total apathy. What a terrible experience. I wouldn't want anyone else to go through the same, so AVOID THIS UNPROFESSIONAL DEALERSHIP. More

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