"Excellent service "
TK is very accomdating and attentive to our needs. He’s an awesome agent. He answers all our questions and concern. Carlos and Michael are nice and friendly as well. They all make you feel comfortable. 100 % satisfaction 👏👏👏
"Best sales process ever!!!"
Great experience overall. Got a used 2012 Prius, negotiation was easy, price was right. When you are ready to buy - ask for TK (Thisady Khongdy).
He is not your average car sales guy. TK is above the line, calm, extremely courteous, and helpful. I was taking car to Boston, so he took care of the insurance and MA RMV hustle for me.
Thank you, TK, and Happy New Year!
"Best car buying experience I have had"
Like most people, I dread buying new cars, primarily because it’s exhausting. You typically deal with arrogant sales people, a terrible finance manager, and by the time you’re done you feel like you’ve wasted a day of your life.. THIS WAS THE OPPOSITE OF THAT EXPERIENCE. From the very first phone call to the last handshake, the service was personal and as a client you felt valued. It is noticeably different than other dealerships. You can tell that the people that work there actually enjoy their jobs and take pride in their service level. An extremely well run establishment. I will buy my next Toyota from this dealership.
"Very good experience buying my new 2018 Prius "
TK was my salesman. He explained everything about the car. He was very knowledgeable and I felt very comfortable that this was the right car for me. I did not feel rushed. They made the process very easy. I would recommend them highly.
Every time I go to Toyota my experience is nothing short of amazing! I specifically asked for TK because he’s truly amazing at what he does and is always willing to go the extra mile for his customers! He explains things well, answers all the questions and keeps it real! I will definitely be back for my next car and always recommend this store to my family & friends!
"live my rav4"
this is the 5th car i’ve leased from hartford toyota. i’ve always been treated well the team is great especially the service department and for the money i think the value and the amenities of the car are second to none
It was awesome ecxperience buying my 2018 Toyota Camry SE from this dealership. I got an excellent deal and will recommend this dealership to anyone who wants to own a car.
"TK is a superb salesman"
TK guided me through the process of getting all the paperwork going to purchase a new Prius Prime with numerous incentives, credits, etc. He was consistently cheerful, responsive, and helpful throughout the process.
"Great Dealership and Experience"
Purchased a 2018 4Runner TRD Off Road Premium. Dealership and staff were friendly and did everything in their power to make the deal in a friendly, timely fashion. Thanks to the team!
- Yvon Lemieux
This review is very easy for me because it was all about respectful relationship. I was the customer and TK was the salesperson. At all times TK was respectful of my needs, desires, and opinions.. Again I have to say TK was focused on my needs. We talked about the options that made made me chose the car..
Now to put this review in perspective I bought a car and traded a car.. What is interesting is why I decided to make this deal after having visited 2 other Toyota dealers in the area. The other dealers had the same opportunity to make the deal but I saw that they did not respect my needs and this is what I wanted someone who understood what I wanted and that a relationship is more important than getting a better price on something that did not answer my needs. I feel that because of this relationship I will enjoy this car more as time goes on and I will be able to say what a great deal without regrets..