Thomas Hackett | Page 27
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
10 yrs, 6 mos
Languages Spoken
English
609 Reviews
Write a Review609 Reviews of Thomas Hackett
January 20, 2023
Sales people are polite ditrect and prompt getting back to me they listen and respond professional to me they listen and respond professional More
Other Employees Tagged: Melissa Tyler
January 19, 2023
I like the dealership and 98% of the workers. . I did have a little verbal exchange of words with one of the service representative that draw up your paperwork to have your car serviced. That situ . I did have a little verbal exchange of words with one of the service representative that draw up your paperwork to have your car serviced. That situation was quickly handled by the general manager and I received quality service as always.. More
January 18, 2023
The work on the car was fine, but I specifically asked to have car recommendations written. (They where not) This particular service center is clearly understaffed, making it an extremely long wait diffic have car recommendations written. (They where not) This particular service center is clearly understaffed, making it an extremely long wait difficult to get the service most would expect. More
January 16, 2023
DCH is always an excellent dealership to work. Everyone is always very professional on regards to service appointments and keeping you informed during the orocess. Everyone is always very professional on regards to service appointments and keeping you informed during the orocess. More
Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera
January 14, 2023
They listened to my concerns and followed up with me. What more could I ask What more could I ask More
Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera , Lee Burns
January 13, 2023
Quick and easy. Waiting room is comfortable. Representatives were friendly and attentive. Solid and consistent communication. Waiting room is comfortable. Representatives were friendly and attentive. Solid and consistent communication. More
Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera
January 12, 2023
Quite pleased with the procedure of sending a video of the vehicle during the service. It makes it much more for the customer to understand the work done and any recommended services. the vehicle during the service. It makes it much more for the customer to understand the work done and any recommended services. More
Other Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera
January 04, 2023
Very good service! People that work here at Wappingers falls Toyota are very professional and polite. I will recommend this location to my friends and family. People that work here at Wappingers falls Toyota are very professional and polite. I will recommend this location to my friends and family. More
January 03, 2023
This is the 6th car I have purchased from DCH. We have been customers since 2004! Their service department and sales team are great! We have been customers since 2004! Their service department and sales team are great! More
Other Employees Tagged: Dylan Abell, Joseph Worthington, Jason Gasiunas