Thomas Howard

From start to finish, as always, everything was perfect. Everyone in the department is always willing to step in and help when needed. Love working with Tom and feel assured that my vehicle is well taken ca Everyone in the department is always willing to step in and help when needed. Love working with Tom and feel assured that my vehicle is well taken care of. More

by 563jude Verified Customer Verified Customer

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Great service didn't have to wait long service reps very polite told what needed to be done and not pushing to get things done and don't need it polite told what needed to be done and not pushing to get things done and don't need it More

by albrechts2525 Verified Customer Verified Customer

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The service was amazing! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! More

by terry.gover Verified Customer Verified Customer

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Technicians were able to identify the root of my issues and correct in a one visit. I'm very pleased with the service received and correct in a one visit. I'm very pleased with the service received More

by brittanylee514 Verified Customer Verified Customer

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Prompt efficient service. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. More

by jsnappjr Verified Customer Verified Customer

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Service was down in a timely manner. Sales manager was excellent. Very knowledgeable of my issues and quickly resolved. Will definitely be visiting Koons again. Sales manager was excellent. Very knowledgeable of my issues and quickly resolved. Will definitely be visiting Koons again. More

by ewaynehenson Verified Customer Verified Customer

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Great communication and good customer service. A mistake in the scheduling was made and they still made it work. Also stayed true to the wait time A mistake in the scheduling was made and they still made it work. Also stayed true to the wait time More

by adarin Verified Customer Verified Customer

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Fast and great service. A a a a a a a a a a a a A a a a a a a a a a a a More

by n Verified Customer Verified Customer

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Thomas was very helpful explained everything to me very respectful and friendly. I will return in 6 months. respectful and friendly. I will return in 6 months. More

by sandra.v.bathgate Verified Customer Verified Customer

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Koons at Whitemarsh is wonderful. I give special shout out to Thomas, my service rep. He is wonderful. Everyone is respectful and friendly there. I give special shout out to Thomas, my service rep. He is wonderful. Everyone is respectful and friendly there. More

by Chris Verified Customer Verified Customer

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