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Thomas Howard
Thomas Howard
Service Advisor
Koons White Marsh Chevrolet
10207 Philadelphia Road
White Marsh, MD 21162
23 Reviews
23 Reviews
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23 Reviews of Thomas Howard
October 10, 2025
Koons Chevrolet always provides great service . Very professional team Thank you for such great service Very professional team Thank you for such great service More
by victoriagilliam
Verified CustomerOther Employees Tagged: Courtney Krause
October 06, 2025
Great experience no hassle easy check-in was given advice what was needed to be done took care of my appointment concerns what was needed to be done took care of my appointment concerns More
by myronlingham
Other Employees Tagged: Brian Hastmann, Courtney Krause
October 03, 2025
The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More
by eadingle.ed
Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau
September 30, 2025
Service department employees were Courteous and knowledgeable. Service was completed in less time than was estimated. knowledgeable. Service was completed in less time than was estimated. More
by tinachios
Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau
September 30, 2025
It just took a lot longer than I expected,. they did not fill all my fluids in the truck they had to take it back. they did not fill all my fluids in the truck they had to take it back. More
by buckster1222
Other Employees Tagged: Brian Hastmann, Dan Hasselberger
August 22, 2025
I was in Koons at 8:30 AM. They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wa They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wait an additional two hours more. Donna S More
by dsheppard7
Other Employees Tagged: Brian Hastmann, Dan Hasselberger, Josh Chernault, Shane Floyd
August 17, 2025
You couldn’t ask for a better dealership to work with I have bought three or four cars from Koons by now easy to deal with all the time service department. Great never a problem always get my car back on t have bought three or four cars from Koons by now easy to deal with all the time service department. Great never a problem always get my car back on time always let me know anything about my car and all the updates as it’s in there. More
by Truck
August 16, 2025
Thomas was very knowledgeable and courteous . He took care of my car needs and kept me informed. No issues with the service advisor, it’s your prices that are too high even with the discount. My He took care of my car needs and kept me informed. No issues with the service advisor, it’s your prices that are too high even with the discount. My coupon said $84.00 for oil and the rotation was a separate price and the missing lug knots were $12.00 a piece and I ended up paying $250 plus change. Ludicrous and I have coming for over 20 years……Wow….. More
by Exceptional
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