Thomas Howard
Thomas Howard at Koons White Marsh Chevrolet

Thomas Howard

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of Thomas Howard

April 10, 2026

Dealership Rating
Employee Rating

Everything went smooth oil was changed and it was there a less than an hour More

by rglab
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Service Communication
Recommend Dealer
Yes

April 08, 2026

Dealership Rating
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Very quick service great interaction with service representative all in all very happy with my service More

by brentkarczewski
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

April 06, 2026

Dealership Rating
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So far, everything has been great since purchasing my new Trax 10 days ago. Communication has been excellent, and everyone has been very friendly. More

by CSCIRRI78
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Parker

Apr 08, 2026

Koons White Marsh Chevrolet responded

CSCIRRI78, thanks so much for rating us so high! Be safe on the road!

April 01, 2026

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Employee Rating

The people there are really nice great atmosphere they really know what they are doing More

by papadakisgreg1975
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Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Apr 05, 2026

Koons White Marsh Chevrolet responded

papadakisgreg1975, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 30, 2026

Dealership Rating
Employee Rating

I can’t recommend the service department enough! When I arrived to my appointment I realized I was an hour late I got the appointment times mixed up. Nonetheless they still took my car in even thoug More

by haventaylor03
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Guyton

Apr 01, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 27, 2026

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Employee Rating

Every time I’m here I’m always satisfied with my results. It’s always a good day leaving this dealership. More

by jacstackhouse
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for your review! Happy motoring!

March 26, 2026

Dealership Rating
Employee Rating

Always treated me good. Have a good friend that has been working there for many years. More

by smanning77
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Morreale, Courtney Krause

Mar 29, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 23, 2026

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Employee Rating

Excellent service. Easy, quick, Tom was so professional. From checking in to picking up my vehicle. Great experience. More

by cmk90453
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Recommend Dealer
Yes
Mar 26, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

March 23, 2026

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Employee Rating

Excellent service the best in baltimore,service reps are very professional and tend to your needs as for your vehicle. xcellent service the best in Baltimore More

by ktodd0131
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Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Koons White Marsh Chevrolet responded

ktodd0131, thank you again for taking the time to let us know how we did!

March 20, 2026

Dealership Rating
Employee Rating

From start to finish, as always, everything was perfect. Everyone in the department is always willing to step in and help when needed. Love working with Tom and feel assured that my vehicle is well taken ca More

by 563jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Koons White Marsh Chevrolet responded

We always appreciate positive reviews! Thank you, and happy motoring!

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