Thomas Knobloch Sr.
Thomas Knobloch Sr. at Mercedes-Benz of Princeton

Thomas Knobloch Sr. | Page 2

General Sales Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

4.6
66 Reviews
4.6

66 Reviews

Write a Review

Dealership Experience

42 yrs, 5 mos

66 Reviews of Thomas Knobloch Sr.

December 21, 2021

Dealership Rating
Employee Rating

Always a great experience at Mercedes Benz of Princeton. Victor took great care of me when I dropped off and picked up. More

by joe calo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivera, George Wilkening , Gary Napierkowski Jr., Gary Napierkowski Sr, Thomas Knobloch Jr.

Jan 04, 2022

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about Victor and our service team. We look forward to providing an amazing experience you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 16, 2021

Dealership Rating
Employee Rating

Always professional and friendly....As soon as I walk in Always professional and friendly.... As soon as I walk in the door, service is immediately providing information and taking care of the appointment.. More

by david_kramer53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 16, 2021

Dealership Rating
Employee Rating

We had the pleasure of having Robert Lisi for our tutorial of the functions of our new GLE450. He was ver thorough, informative, and patient. Robert answered all our questions and patiently answere More

by Jmvnt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2021

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our sales team!!! We are so happy that your Mercedes-Benz of Princeton sales experience exceeded your expectations! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 30, 2021

Dealership Rating
Employee Rating

My wife Deborah and I have had nothing but good experiences at the dealership. We’ve always dealt with Tom Knobloch Jr (7) cars Always a true professional More

by Toms
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Knobloch Jr., Richard Brittingham , Miguel Cruz, Gary Napierkowski Sr

Jul 01, 2021

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 30, 2021

Dealership Rating
Employee Rating

From start to finish, our experience at this dealership is top-notch, first rate! Alex had all the parts of the process ready to go! If the Richard here is the same young man that walked us through the new More

by donmarbiz
Recommend Dealer
Yes
Jun 05, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this beautiful review! We are proud to have earned your business and happy to hear that we went above and beyond to assist with your purchase. We are wishing you and your family many safe and happy miles in your new Mercedes-Benz! - Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 25, 2021

Dealership Rating
Employee Rating

Rich was happy to answer my questions and took care of me yesterday as I stopped by even though it looked busy. Not much to say but the issues I had have been resolved and I am happily driving my benz again. More

by OB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham , Gary Napierkowski Sr, Tom Trovas

Apr 27, 2021

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 18, 2021

Dealership Rating
Employee Rating

I have been a customer of Princeton Mercedes since 1986. I have gotten to know the owner and all of the Associates. The Employees are all courteous, helpful and friendly. I buy and service all my Mercedes More

by Ivan_b_bop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook, Victor Rivera, George Wilkening , Gary Napierkowski Sr

Mar 19, 2021

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 08, 2021

Dealership Rating
Employee Rating

If I could give this dealer a zero star I would. I’ve purchased 5 Mercedes Benz’s and this has been the worst experience ever! They sold me a car with a problem and then washed their hands of the situati More

by Eulices777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Shaparin, George Wilkening, Robert John Lisi , Gary Napierkowski Sr

Jan 12, 2021

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review! . Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Feb 13, 2021

Mercedes-Benz of Princeton responded

Dear Eulices, We wish that you had contacted us initially and given us the opportunity to fix the issue. The dealership that you did choose to bring it to, has contacted Mercedes-Benz corporate for assistance in completing the repair. This should be handled expeditiously. We are very pleased that you had an excellent purchase experience with us as per your initial review and we regret to hear of the difficulties you experienced with your Mercedes-Benz E Class Coupe'.

Feb 05, 2021

Eulices777 responded

Two weeks ago I purchased a 2018 certified pre-owned E400 coupe from this dealer and my car has spent the last week at another dealer because of a malfunction with the driver’s side heated seat. They have been unable to find the problem. I noticed this the day after I purchased the car and I thought I wasn’t using the seat correctly. Soon their after I realized their was something wrong with the car. I’m very upset about the fact that this car was sold to me in this condition. I emailed the dealer’s general manager about this several days ago and he has still not responded.

Feb 13, 2021

Eulices777 responded

Correct. Your taking my money went very smoothly. It’s the fact that you sold me a car with a problem, lied to me every step of the way there after and then completely washed your hands of me within less than a week of buying a car from you. I will never do business with you again nor will I recommend your dealership.

January 03, 2021

Dealership Rating
Employee Rating

I have been dealing with MB of Princeton for 21 years during which I've purchased or leased roughly 8 vehicles from Tom Jr. I first met Tom when I was 18, still in high school. I was struck by how despit More

by chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Thomas Knobloch Jr. , Gary Napierkowski Sr

Jan 08, 2021

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 29, 2020

Dealership Rating
Employee Rating

Consistently provide a quality product… Superb attention to detail… And consistently outstanding service… I have been coming back to Mercedes Benz of Princeton for more than 35 years and the service gets be More

by jsierocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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