Thomas Knobloch Sr. | Page 4

If I could give this dealer a zero star I would. I’ve purchased 5 Mercedes Benz’s and this has been the worst experience ever! They sold me a car with a problem and then washed their hands of the situati purchased 5 Mercedes Benz’s and this has been the worst experience ever! They sold me a car with a problem and then washed their hands of the situation lying to me repeatedly until they finally pushed me off on Mercedes Benz customer service. I called the GM Robert Lisi three times and emailed him twice and never heard back from him. The salesman Alex Sharpan lied to me nonstop just to get me to wait longer. A day after I purchased the car I noticed the problem. I’ve owned the car for three weeks and it’s been in service for two weeks so far and they can’t fix the problem. How a dealer can sell you a car with a problem and then a day later say it’s not their responsibility is beyond me. Avoid this dealer at all costs. More

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I have been dealing with MB of Princeton for 21 years during which I've purchased or leased roughly 8 vehicles from Tom Jr. I first met Tom when I was 18, still in high school. I was struck by how despit during which I've purchased or leased roughly 8 vehicles from Tom Jr. I first met Tom when I was 18, still in high school. I was struck by how despite my age, Tom took me seriously as a prospective customer, in stark contrast to other dealerships didn't give me the time of day. I've always found MB of Princeton and Tom Jr. to be incredibly honest and fair and suspect I'll be a customer for another 21 years to come. More

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Consistently provide a quality product… Superb attention to detail… And consistently outstanding service… I have been coming back to Mercedes Benz of Princeton for more than 35 years and the service gets be to detail… And consistently outstanding service… I have been coming back to Mercedes Benz of Princeton for more than 35 years and the service gets better every year as the cars continue to be at the top of industry in style technology and performance More

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Service was awesome, Miguel is outstanding, I was in and out in a flash. The best dealer and service around, will be back ! Jose P. out in a flash. The best dealer and service around, will be back ! Jose P. More

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Robert did a great job reviewing all the new features and demonstrating how to use them effectively. With all the changes from my old MB to the new one it was very helpful. demonstrating how to use them effectively. With all the changes from my old MB to the new one it was very helpful. More

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I have been buying MBs since they opened and service all my cars there the sales and service personnel are the best you can find my cars there the sales and service personnel are the best you can find More

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Very efficient and courteous staffOwner is a gentleman Very efficient and courteous staff Owner is a gentleman Blan I vv vvv guy ggg he ggg ggg ggg ggg ggg ggg fff for gtg Very efficient and courteous staff Owner is a gentleman Blan I vv vvv guy ggg he ggg ggg ggg ggg ggg ggg fff for gtg More

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Great Job! You will never go to another dealer! They are the best!! The dealers are all family, and they treat you like you are their brother. You will never go to another dealer! They are the best!! The dealers are all family, and they treat you like you are their brother. More

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This was our 10 Mercedes from Princeton I bought my first Mercedes in 1990 from Princeton and since then we have purchased 9 others. What I like about the Princeton dealership Tom has always I bought my first Mercedes in 1990 from Princeton and since then we have purchased 9 others. What I like about the Princeton dealership Tom has always given us the best deal. Most importantly service Brian McCoy has always done a excellent job in keeping my cars running. We met Rubin and Robert for the first time today and they know how to take care of customers and were very helpful in delivering our car. More

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Richard has been one of the best support professsionals we have encountered with anything we have interacted in a retail setup ever. His attitude, knowledge and ability to walk customers through are the be we have encountered with anything we have interacted in a retail setup ever. His attitude, knowledge and ability to walk customers through are the best. He is so prompt, well mannered, highly knowledgeable and very customer service oriented. He helped us with our new Lexus vehicle the first day by orienting us to all the new features and was extremely polite and patient with us throughout. We stopped by the next day for something else and Richard was our again solving our problems and also eloi g us get through to a sales professional for another vehicle we were hoping to get. I know Richard will grow and do great things in his career and we highly recommend him with his managers and other customers alike. Keep making your customers delighted, Richard. More

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