Tim McCrary | Page 3

Tyrese was fantastic, enjoyed working with him, the Manager and Silas. Such a quick and easy process! The people in this location are so nice, first impression is everything and every interaction I ha Manager and Silas. Such a quick and easy process! The people in this location are so nice, first impression is everything and every interaction I had there they could have been anymore welcoming!!! Thank you for my Beautiful new Honda CRV Hybrid Sport, a very happy customer! More

by carrie.mcconachie Verified Customer Verified Customer

Helpful 0

Report | Print

I picked out a car online, drove an hour and a half to the dealership. They had the vehicle ready for me test drive. I loved it and was out of there in two hours!! Loved it the dealership. They had the vehicle ready for me test drive. I loved it and was out of there in two hours!! Loved it More

by onh21 Verified Customer Verified Customer

Helpful 0

Report | Print

This was my first purchase experience with Wolfchase, I have couple of friends who got their cars from here and I heard good things about this dealership. I interacted with "Caelan Marshall", he was the sa have couple of friends who got their cars from here and I heard good things about this dealership. I interacted with "Caelan Marshall", he was the sales consultant and then later on met with Tim and Reggie. I had overall nice interaction with all the staffs, except "Reggie Williams" from Finance. We finalized the deal before we went to him, means I was already prepared to buy the vehicle, but when I asked few questions about powertrain warranty and other stuffs, his reaction was "you want to buy the car or NOT". Really surprised by his behavior, we were told initially that powertrain warranty is covered for 6yrs 60k miles, whichever comes earlier and we wanted to clear this out. But his reaction was "Honda offers it for 5yrs, you want to buy it or NOT". I visited this dealership first time and purchased the vehicle on the first day, still he asked that question, really not happy with his behavior. There were other things too: 1. Rude behavior when asked few questions. 2. Rushing into things while explaining While discussion I made him correct 2 things in the document, rate on interest and one of the packages was missing from the policies. If I also would have rushed like him or followed his words, I could have missed it too and ended up paying higher rate of interest or missed the protection package. I usually don't write such feedbacks, but really wanted Wolfchase to be aware of this. More

by sawan Verified Customer Verified Customer

Helpful 0

Report | Print

Experience at the dealership was amazing and our salesperson Greg gave us excellent information for us to make an informed decision. salesperson Greg gave us excellent information for us to make an informed decision. More

by vjadav Verified Customer Verified Customer

Helpful 0

Report | Print

Very nice and professional folks all around. It was a pleasure doing business with them all. Romeo Said was my excellent/5 Star sales person but he is not listed below in this survey. It was a pleasure doing business with them all. Romeo Said was my excellent/5 Star sales person but he is not listed below in this survey. More

by rch2101 Verified Customer Verified Customer

Helpful 0

Report | Print

All the positive hype about this dealership is absolutely false. They care about the bottom line and not the consumer. I bought a Pre-Certified 2019 Honda CRV with 65,000 miles. I have had it for less then 3 false. They care about the bottom line and not the consumer. I bought a Pre-Certified 2019 Honda CRV with 65,000 miles. I have had it for less then 3 mos., and already it's been in their shop more than 4 times. The last time was to repair a rattle under the carriage. When I drove the car home after the repair, the rattle was still there. This was a Pre-Certified car! They sold me a warn out car for which I paid way too much. After repeatedly asking for their help in rectifying this situation, they would not help me. I am a 76 year old single woman on a fixed income, and I need an auto that is going to be reliable. That's not what I got. They don't care. They got my money. I caution you to not assume that a Pre-Ceftified car from this dealership is that as it is indeed not that at all. They must have the worst auto mechanics in Memphis. I caution you do not give these people your business when buying a used car. They are deceptive. More

Helpful 0

Report | Print

Super customer service. All employees are eager to assist you and provide prompt and courteous service. They make purchasing a car a less stressful experience. you and provide prompt and courteous service. They make purchasing a car a less stressful experience. More

by RERUBLE Verified Customer Verified Customer

Helpful 0

Report | Print

The sales staff Jerry Hughes and sales manager Tim McCrary were very professional. Usually buying a vehicle is an unpleasant experience, frankly I'd rather have tooth pulled. The process was smooth an McCrary were very professional. Usually buying a vehicle is an unpleasant experience, frankly I'd rather have tooth pulled. The process was smooth and efficient and if we ever need another vehicle we will choose Wolfechase Honda. More

by MARTY.TARTERA Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly, not aggressive, knowledgeable, and quick. I would like to make a special mention to the following employees,thank you Luis, William, Tim, Trevor and Nina would like to make a special mention to the following employees,thank you Luis, William, Tim, Trevor and Nina More

by Donbblack Verified Customer Verified Customer

Helpful 1

Report | Print

They don’t use pressure tactics and they’re always professional. The Wolfchase Honda team earned our business and truly went above and beyond to find the Odyssey we wanted. professional. The Wolfchase Honda team earned our business and truly went above and beyond to find the Odyssey we wanted. More

by RWHITECOTTON Verified Customer Verified Customer

Helpful 0

Report | Print