Tim O'Connell

It has been a very pleasant experience in buying a 2025 RAV4 at Toyota of Naperville. Harvey was very helpful in explaining different trims and features of the new car, both at the dealership and during t RAV4 at Toyota of Naperville. Harvey was very helpful in explaining different trims and features of the new car, both at the dealership and during the test drive. He kept me fully informed of the car availability status. Other staffs were very attentive and helpful with information and offers from Toyota. I would recommend Harvey and Toyota of Naperville to anyone who is considering of buying or selling a car. A+ service! More

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Javier was excellent. Very professional, honest kind and efficient. He made my car buying experience a great one. A pleasure to work with and highly recommended. Tim was Very professional, honest kind and efficient. He made my car buying experience a great one. A pleasure to work with and highly recommended. Tim was excellent as well. More

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Had such a great experience here! Everyone was so helpful as a first time buyer. The process was so smooth and everyone was so knowledgable. If you’re going to buy a Toyota, this is t Everyone was so helpful as a first time buyer. The process was so smooth and everyone was so knowledgable. If you’re going to buy a Toyota, this is the only place to go. More

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My salesperson Kyle L. was extremely knowledgeble and helpful when I went in to trade my Ram for a brand new GR Corolla. He walked me through the process step by step and w was extremely knowledgeble and helpful when I went in to trade my Ram for a brand new GR Corolla. He walked me through the process step by step and was immediately able to answer any question I had! More

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Alan was great to work with and dealership clean and inviting. Buying experiences was a breeze. inviting. Buying experiences was a breeze. More

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Great experience. Dealer went out of their way to find a next to impossible car for us. Dealer went out of their way to find a next to impossible car for us. More

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Barbara has been at this dealership for several years. We did our research before contacting Toyota of Naperville. We have owned several different Toyotas since 1989 and purchased most of them at the Nape We did our research before contacting Toyota of Naperville. We have owned several different Toyotas since 1989 and purchased most of them at the Naperville dealership.. They did not have any of the 2025 RAV4s on the lot to show us. We had lots of questions that were not answered even after we asked Barb if she could show us the interior color online among other questions. We got more info online about the 2025 RAV 4 we were looking to purchase from a You Tube salesman out east than from Barb. The day we picked the car up we were told numerous times, Barb would go over everything on it so we had a good understanding of it before we drove it off the lot. We traded in a 2012 RAV4 so there were huge differences. After wasting about 2 hours hearing the talk about all the extra warranty programs, we finally sat down with Barb in our new car. She was trying to get us signed into blue-tooth but we did not have our passwords with us so we told her we would set the blue-tooth up at home. She bid us farewell and we were rather stunned. We called to complain a few days later and Zach set us up with Jake Huizenga who sat in the car with us and answered all our questions. More

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Our sales associate really worked with us to finalize a deal and was mindful of our personal time. The management people listened to our concerns and helped us understand our purchase options. deal and was mindful of our personal time. The management people listened to our concerns and helped us understand our purchase options. More

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The first week of March, we purchased a new car at Toyota of Naperville. We had located the car on the dealership's inventory of incoming vehicles. We had purchased from this dealer before and always had g of Naperville. We had located the car on the dealership's inventory of incoming vehicles. We had purchased from this dealer before and always had good experiences. Our salesperson for this purchase was Chris Veliz. Chris was knowledgeable of the products, pleasant and professional. After our initial inquiry about the vehicle , he stayed in touch without being pushy. Based on our recent experience with another dealer, we were concerned about added fees. Chris quickly and without hesitation answered our questions about final sale costs. He went beyond our request for information and sent a draft bill of sale for our review. After making a deposit on an incoming vehicle, Chris kept us informed about the progress and delivery date of the car. On the day of the pick up, the negotiation of price was done reasonably and quickly. Chris made sure we had everything we needed before leaving the dealership that day. We enjoyed working with Chris and Toyota of Naperville. Thank you. More

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Nadeem was a great help during the buying process. It was not a planned purchase but through out the whole experience Nadeem made it as smooth as possible. He was knowledgeable and laid everything out It was not a planned purchase but through out the whole experience Nadeem made it as smooth as possible. He was knowledgeable and laid everything out from the start. More

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