

332 Reviews
Write a Review332 Reviews of Tim O'Connell
August 12, 2025
Kyle did an excellent job- very knowledgeable and concern about the needs of his customer I would highly recommend him! Unfortunately the dealership support staff receive a 0. Rating New car was not ready about the needs of his customer I would highly recommend him! Unfortunately the dealership support staff receive a 0. Rating New car was not ready for delivery- I also had to removed 5 stickers from wheel rims & instrumentation after I got home Cash deal should not take 4.5 hours to delivery!! How are sales supposed to be successful with such a POOR support staff? More
Other Employees Tagged: Karl Berner, Kyle Lackner
August 06, 2025
Jorge was very knowledgeable and helpful. He took time to help us understand all the options on our 2025 Highlander. He went the extra mile on handling our trade-in and helping us feel very c He took time to help us understand all the options on our 2025 Highlander. He went the extra mile on handling our trade-in and helping us feel very comfortable at the dealership. Larry was very positive, friendly, and professional. We really appreciated the sales team. Tim the sales manager was very helpful and personable. Highly recommend this group! More
Other Employees Tagged: Harvey Nyien, Jorge Munoz, Larry Dulik
July 01, 2025
Great team here. Friendly, quick to help you. Hassle-free, willing to go out thier way to get you a great deal. Friendly, quick to help you. Hassle-free, willing to go out thier way to get you a great deal. More
Other Employees Tagged: Allan Marcial, Karl Berner
June 30, 2025
We were treated with respect and professionalism by Allan Marcial, product specialist leading the way. Allan listened to us, asked the right questions and was able to direct us to the RAV4 my wife had seen o Marcial, product specialist leading the way. Allan listened to us, asked the right questions and was able to direct us to the RAV4 my wife had seen on the website just prior to our leaving for the dealership. More
Other Employees Tagged: Eddie Loera, Allan Marcial
June 28, 2025
We had a great experience at this dealership! Allan Marcial, Tim, Mike K and Eduardo L were all friendly, helpful, patient and professional in answering our questions and helping us through the p Allan Marcial, Tim, Mike K and Eduardo L were all friendly, helpful, patient and professional in answering our questions and helping us through the purchase processes without pressure. We will continue to service our vehicles here and recommend them. Thank you! More
Other Employees Tagged: Mike Kalis, Eddie Loera, Allan Marcial
June 23, 2025
I had an excellent experience purchasing my new Toyota RAV4 from Toyota Naperville. The staffs were friendly, knowledgeable, and never pushy. My salesperson, Allan, took the time to understand what I was RAV4 from Toyota Naperville. The staffs were friendly, knowledgeable, and never pushy. My salesperson, Allan, took the time to understand what I was looking for. The financing process was transparent, and I appreciated the fair value I received. Highly recommend this dealership to anyone looking for a stress-free car buying experience. More
Other Employees Tagged: Zeke Beltran, Allan Marcial , Mike
June 22, 2025
The transaction was incredibly smooth, quick, and hassle-free. Staff were friendly, helpful, and very efficient. hassle-free. Staff were friendly, helpful, and very efficient. More
Other Employees Tagged: Zeke Beltran, Mike Kalis, Allan Marcial
June 21, 2025
Our sales manager Harvey Nyien was amazing for us. Addressed all our concerns and questions, was detailed while walking us through all our package options for our RAV4. We were very comfortable throug Addressed all our concerns and questions, was detailed while walking us through all our package options for our RAV4. We were very comfortable through the entire process from walking in the dealership to doing a test drive to selecting our package to the finance department to driving our RAV4 home. Harvey even helped us set up all our interior options and helped schedule our first routine maintenance check up. We could not have had a better experience 5 stars for everyone at Naperville Toyota More

Other Employees Tagged: Harvey Nyien, Mike Kalis, Karl Berner
June 14, 2025
Kyle was an excellent salesperson. He worked with us from start to finish. He listened to all the requests we had and in the end got us a really good deal and we couldn’t be happier He worked with us from start to finish. He listened to all the requests we had and in the end got us a really good deal and we couldn’t be happier More
Other Employees Tagged: Mike Kalis, Eddie Loera, Kyle Lackner
June 01, 2025
Tim and Mike were fabulous to work with. Everything was explained and easy to understand. I left the dealership feeling like I was treated honestly. I highly recommend. Everything was explained and easy to understand. I left the dealership feeling like I was treated honestly. I highly recommend. More
Other Employees Tagged: Mike Beck

