Tim O'Connell | Page 7

The staff was very friendly and helped answer all of our questions. I was impressed with how knowledgeable the staff was compared to other dealerships I have been to. questions. I was impressed with how knowledgeable the staff was compared to other dealerships I have been to. More

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I am very pleased with the customer service I received from Toyota of Naperville. The staff were very professional, friendly and respectful. Mike Beck was knowledgeable, polite and attentive. The entire from Toyota of Naperville. The staff were very professional, friendly and respectful. Mike Beck was knowledgeable, polite and attentive. The entire purchasing process was quick and easy. The dealership was clean and cozy. More

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I really appreciate Caleb and him helping me pick out the vehicle that I have. Caleb was very thorough and helpful on a lot of levels and has communicated with me virtually over email to expedite a lot of do vehicle that I have. Caleb was very thorough and helpful on a lot of levels and has communicated with me virtually over email to expedite a lot of documents on the exchange date. Thank you to all people who have been helpful during this. More

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Harvey Nyien - BEST CAR SALESPERSON EVER! Genuinely friendly, relaxed, and absolutely no pressure. Really appreciated his truly honest answers to all our questions and his knowledge about t Genuinely friendly, relaxed, and absolutely no pressure. Really appreciated his truly honest answers to all our questions and his knowledge about the vehicles we were interested in. More

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Caleb was VERY helpful in our process of finding the right lease vehicle for us. He was very diligent to make sure every option that we wanted was on the car. He let us know the status of the vehicle ri right lease vehicle for us. He was very diligent to make sure every option that we wanted was on the car. He let us know the status of the vehicle right up to the time of delivery. After all the paperwork was completed, Caleb and Ceasar worked with us to go over the features on the car. Tim O'Connell was also instrumental in making sure we were getting the best deal. Angel in finance also worked to make sure we got through all the paperwork quickly to get us out and into our new car. The entire team at Toyota of Naperville go out of their way to make sure you are happy with your vehicle. And we are extremely happy with our purchase. Thank you, Tim, Caleb, Ceasar and Angel for all your hard work. More

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Harvey was very experienced, knowledgeable, patient & easy to do business with. No high pressure. Zeke in business office...very professional, understanding, & helpful. High quality professionals and pro easy to do business with. No high pressure. Zeke in business office...very professional, understanding, & helpful. High quality professionals and products:-) More

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We would definitely recommend this dealership. Worked with Rich Ponulak & Tim O’Connell great experience. Worked with Rich Ponulak & Tim O’Connell great experience. More

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A world class dealership that provides a world class service. This automotive group strives their best to always do what is right and to treat others the way they would like to be treated. I whole heart service. This automotive group strives their best to always do what is right and to treat others the way they would like to be treated. I whole heartedly believe that all the members working here embody the core values that Dan Wolf has envisioned for his organization. More

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After reading reviews from the Romeville and this dealership, I knew exactly where I was going. I was looking for a specific color that I wanted on a 2024 Rav4. They didn't have it in stock, but Tim dealership, I knew exactly where I was going. I was looking for a specific color that I wanted on a 2024 Rav4. They didn't have it in stock, but Tim O'Connell found a dealership who did have it. Thank you for looking that up. Mike Beck was very eager to help and drove to Wisconsin, picked up the vehicle and brought it back to the dealership. Mike was polite, knowledgeable, answered all my questions and helped me set up everything on my vehicle. I had them do the protection coating on the interior and exterior. They had to keep it overnight so they allowed me to take a loaner vehicle home. Upon returning the loaner the next day and picking up my vehicle, Dustin from the service department was AMAZING!! He is very knowledgeable of any type of vehicle. He was polite, nice and also answered any questions. He even recommended a restaurant after asking him if there was any good places to eat. It was a great place he picked! I can not think of one negative thing to say. I would highly recommend shopping here for a new or used vehicle!! You all made my car buying easy! THANK YOU EVERYONE!!! More

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Mike and all the guys at Toyota Naperville truly understand what the best customer experience is. I felt like they had my back while doing business and I could count on them to do right by me. I wo understand what the best customer experience is. I felt like they had my back while doing business and I could count on them to do right by me. I would strongly recommend these guys to anyone. More

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