Tim O'Connell | Page 9

I have been leasing RAV4s from Toyota of Naperville since 2013. It is by far the best SUV that I have ever driven. What is also amazing here is the customer service. The staff here are so friendly and inviti 2013. It is by far the best SUV that I have ever driven. What is also amazing here is the customer service. The staff here are so friendly and inviting. Everyone treats you like you are family. To save time at the dealership for this lease, I called ahead and spoke with Tim O'Connell about the amenities that I was looking for in this year's RAV4. We discussed what was on the lot and what was on the way. He had a car on the lot that he saved in my name. The next day, I walked in and was greeted by Tim and he introduced me to Richard Ponulak. Both Tim and Rich have a great sense of humor and made the leasing process painless. After signing the finance papers with Igor, Rich took the time to help me set up the Toyota app and connect everything to my car. He also showed me how to work the newer features. The car is great, but what keeps me coming back is the ever helpful and welcoming staff. 10/10 recommend this place. More

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The experience was great. The showroom is clean, the sales associates professional and the experience top notch. I highly recommend Toyota of Naperville. The showroom is clean, the sales associates professional and the experience top notch. I highly recommend Toyota of Naperville. More

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This is the 7th vehicle purchased at Naperville Toyota. My 6th with Zeke. Zeke and the whole team at Naperville Toyota are friendly, knowledgeable and professional. I can't imagine working with anyone b My 6th with Zeke. Zeke and the whole team at Naperville Toyota are friendly, knowledgeable and professional. I can't imagine working with anyone but Zeke. Highly recommend!! All 7 vehicles are still on the road today!! More

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Mike was great. He took me on a few test drives with the cars I was looking at at the private test track. The process was painless and much faster than expected. He took me on a few test drives with the cars I was looking at at the private test track. The process was painless and much faster than expected. More

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Recently bought a new 2023 4Runner. We started with Rich who was a super nice, no pressure salesman. We decided to go to lunch to talk it over, and before heading out Casey helped sweet We started with Rich who was a super nice, no pressure salesman. We decided to go to lunch to talk it over, and before heading out Casey helped sweeten the deal. We came back ready to buy and met Tim, Mike and Sherri. Everybody was great. Casey and Mike helped coordinate some changes with the 4Runner to get me one off the lot instead of waiting until Mid November. Sherri was very thorough and made sure we understood everything in the finance office. After everything was completed, we were so impressed we took the opportunity to trade in my wife's car for a used Rav4 hybrid and did the whole thing all over again. More

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Tim, Caleb, and Allan made my experience at the dealership better than I have ever experienced. Not only were they thorough and concise, but they went out of their way to take care of their family dealership better than I have ever experienced. Not only were they thorough and concise, but they went out of their way to take care of their family and me. Visit them very soon! More

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Just got my 6th vehicle from them, what else can I say? Efficient and great experience Efficient and great experience More

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Vinnie was helpful, friendly and easy to work with. He did a great job of helping me get what I wanted even with others being interested in the same car! He did a great job of helping me get what I wanted even with others being interested in the same car! More

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One of the better experiences I've had in a dealership. Did not feel pressured into buying when I went in at to look at the stock available. Vinnie was able to explain the car buying process clearly and ma Did not feel pressured into buying when I went in at to look at the stock available. Vinnie was able to explain the car buying process clearly and made it easy to understand from the get go. I appreciated the consist communication on his part throughout the process from the initial buyers order, to when the car was being built and transported to the dealership. More

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I chose Toyota of Naperville because I googled Top Toyota Dealerships in Illinois and they came in at #1. Truly that is the case. I was not planning on buying a car right then, but the stars just seem to ali Dealerships in Illinois and they came in at #1. Truly that is the case. I was not planning on buying a car right then, but the stars just seem to align. Rich made the process very easy. I would recommend him to anyone. Thank you also to Tim and to Jack for their excellent service. They made everything very easy. Excellent Job Toyota of Naperville. More

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