Tim Ralston

There were a few problems with the finish on the car but Michael Stanton did an excellent service recovery. He turned an unhappy customer into a satisfied one. I do think your detail department need help. A Michael Stanton did an excellent service recovery. He turned an unhappy customer into a satisfied one. I do think your detail department need help. A new car should not be delivered with a scratch on the bumper and a 5-6 inch area of damaged finish on the drivers side door. More

by ann.wehr Verified Customer Verified Customer

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Was a good experience. . the person I dealt with was relaxed open and knowledgeable and not too pushy.. he was respectful of my time and availability .. did get other automa . the person I dealt with was relaxed open and knowledgeable and not too pushy.. he was respectful of my time and availability .. did get other automated sales follow up calls/emails etc that were not needed or appreciated More

by suzanneworwood Verified Customer Verified Customer

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Friendly, non-pressure sales. Management, wizard, and admin support equality good to work with. Wide selection of vehicles. Management, wizard, and admin support equality good to work with. Wide selection of vehicles. More

by armymike946 Verified Customer Verified Customer

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Management and sales were very friendly and helpful - I appreciate them respecting my time and driving from Sarasota to help with my windshield concerns and providing solution to give me peace of mind - th appreciate them respecting my time and driving from Sarasota to help with my windshield concerns and providing solution to give me peace of mind - thank you More

by sgoldsmith704 Verified Customer Verified Customer

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They were great. Our expectations were met and exceeded. Our time there was minimal and they were very accommodating. Our expectations were met and exceeded. Our time there was minimal and they were very accommodating. More

by Rob Verified Customer Verified Customer

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Dealership goes the extra. mile to give you a deluxe experience. Our salesman Timothy delivered our car to us when service dept had a small problem.. There pre paid maintance p mile to give you a deluxe experience. Our salesman Timothy delivered our car to us when service dept had a small problem.. There pre paid maintance program is amazing. Service is the Fermin motto. Thank you for the best new car experience ever. More

by sharon.barhorst Verified Customer Verified Customer

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Great experience from the very beginning delivery. Loved following the build in the app also. Loved following the build in the app also. More

by lori.hyde Verified Customer Verified Customer

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I felt comfortable during my initial visit and was warmly greeted on my return. Bob took the time to show me the features on the dashboard and inside the car. The total experience was fun, greeted on my return. Bob took the time to show me the features on the dashboard and inside the car. The total experience was fun, More

by jo9999.jo Verified Customer Verified Customer

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Tim Ralston was very helpful. It was a good experience for us. Would buy another car from Ferman It was a good experience for us. Would buy another car from Ferman More

by janetpfening Verified Customer Verified Customer

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Always a wonderful experience. Having bought at least 6 cars over the years, I won’t be going anywhere else Having bought at least 6 cars over the years, I won’t be going anywhere else More

by tylerclscott Verified Customer Verified Customer

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