Tim Rhame | Page 2

Jim Butler Chevrolet responded

Thank you for the wonderful review! We're delighted to hear that your experience was exceptional from start to finish. Matt will be thrilled to know his attentiveness and dedication helped make your visit such a positive one. Providing personalized service and making sure our customers' needs are met every step of the way is what we strive for. We truly appreciate your business and your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

Jim Butler Chevrolet responded

Thank you for the great review! We're happy to hear your oil change, tire rotation, and multipoint inspection went smoothly and fit so well into your day. It's wonderful to know the timing worked perfectly while you ran your errands. We truly appreciate your trust in our service team and look forward to helping you again in the future!

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely value your business and look forward to your next visit!

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Jim Butler Chevrolet responded

Thank you for taking the time to share your experience. We’re truly sorry to hear about the interaction you had with our service advisor and the frustration around the windshield repair. That’s not the level of service or communication we aim to provide. Your vehicle being in the shop from Thursday to Tuesday is understandably disappointing, and we apologize for the inconvenience this caused. We also appreciate you bringing the payment confusion to our attention—issues like this should be handled clearly and respectfully from the start. We’d really like the chance to review what happened and ensure we address this with our team so it doesn’t happen again. If you’re open to it, please reach out to our service manager directly at 314-274-1687 so we can work toward making things right. Thank you again for your feedback. It helps us improve, and we hope to provide you with a much better experience in the future.

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!