Tim Shaw

I love Savanah and all the service department, they always take good care of my vehicle. Best service in Cincinnati!!! always take good care of my vehicle. Best service in Cincinnati!!! More

by rhonda_robinson95 Verified Customer Verified Customer

Report | Print

Dealership is very friendly. Always easy to get appointments for service. Good pricing on work Always easy to get appointments for service. Good pricing on work More

by lmgreer71 Verified Customer Verified Customer

Report | Print

I had some repair done and had to take it back i smell something burning something burning More

by dorothyweathers1953 Verified Customer Verified Customer

Report | Print

Service on my vehicle was fast and correct. The late hours are perfect and so accommodating. The late hours are perfect and so accommodating. More

by rhambrick57 Verified Customer Verified Customer

Report | Print

The dealership itself is great. The service department needs more communication with customers. I feel like a lot of my concerns were blown off by the Service Guy. Some of the wordi The service department needs more communication with customers. I feel like a lot of my concerns were blown off by the Service Guy. Some of the wording on my copy of the repairs made it sound like I was a stupid woman. I am very much not that. More

by monicamccall68 Verified Customer Verified Customer

Report | Print

It took four days to put a quart of transmission fluid in? Normally I rate the “I’m waiting service higher “ but this visit was ridiculous. I said…”it’s been doing this since you changed the fluids”. in? Normally I rate the “I’m waiting service higher “ but this visit was ridiculous. I said…”it’s been doing this since you changed the fluids”. What should be the first thing you check? The fluids? I’m not sure I’m coming back. . More

by richard.ratliff0 Verified Customer Verified Customer

Report | Print

fixed what I needed done on time and with professional courtesy and knowledge of what needs to be done courtesy and knowledge of what needs to be done More

by joeblockson Verified Customer Verified Customer

Report | Print

My vehicle was still running hot brought my car in they claim they fixed my car. Fast forward picked car up still running hot, but yet I paid and so I called they referred me to my BMW dealership, the howe claim they fixed my car. Fast forward picked car up still running hot, but yet I paid and so I called they referred me to my BMW dealership, the however they apparently forgot that they told me that they have someone at your location that specializes in BMW! The person who I worked with was very rude and made me feel as though once they got their money, I was written off. Not a good feeling, could have provided BMW contact. Thank you for great customer service. More

by oliphantmarna372 Verified Customer Verified Customer

Report | Print

Was extremely disappointed that I had to pay almost $200 for a diagnostic test. Wish I would’ve known that prior to my appointment. I would have gone elsewhere. for a diagnostic test. Wish I would’ve known that prior to my appointment. I would have gone elsewhere. More

by Rachellevi21 Verified Customer Verified Customer

Report | Print

Easy to schedule, great customer service. I needed a part to be ordered so very quick. I needed a part to be ordered so very quick. More

by bree.roberts41005 Verified Customer Verified Customer

Report | Print