Tim WIllis | Page 8

The best experience ever in an Automobile Dealership. Price was right, process was efficient, and staff was both knowledgeable and friendly. Price was right, process was efficient, and staff was both knowledgeable and friendly. More

by STEVEK12 Verified Customer Verified Customer

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They were wonderful when I was considering and finally purchasing a vehicle from there. There was an issue with a missing and correct headrests, which they had promised would be replaced as quickly as pos purchasing a vehicle from there. There was an issue with a missing and correct headrests, which they had promised would be replaced as quickly as possible. I still do not have the headrests. 15 days later. They have not been ordered, One was supposed to be brought in yesterday 3/23/24 and I was to be called to pick it up, but I waited all day without a call. Up to this point my sales person always responded quickly but since I purchased the car she isn't calling, I have to reach out to her, and still no information on when this issue will be resolved. I transport my dogs to the vet and need the headrests to attach their car seats and safety harnesses. I have had to cancel their vet appointment because of not having the headrests. This is totally unacceptable. More

by SANDE.BISCHOFF Verified Customer Verified Customer

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Great staff, patient, good listeners, problem solve and Tiera and Jody Vaughn were terrific to work with. Awesome service & a pleasant experience! Tiera and Jody Vaughn were terrific to work with. Awesome service & a pleasant experience! More

by GLAZE.SANDRA Verified Customer Verified Customer

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Purchase experience was positive. . Service department needs better communication skills. There were a few problems communicating with some service representatives. . . Service department needs better communication skills. There were a few problems communicating with some service representatives. . More

by CHARL.SOSEBEE Verified Customer Verified Customer

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Excellent service and facility Pleasure to take my Outlback there for service. Friendly staff and techs. Outlback there for service. Friendly staff and techs. More

by CAPTAINGIGGS Verified Customer Verified Customer

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We have had a great experience with the dealership. So far, we have purchased two Subarus from Subaru of Gwinnett. We do plan to buy another car there when the vehicle that our daughter is driving beg So far, we have purchased two Subarus from Subaru of Gwinnett. We do plan to buy another car there when the vehicle that our daughter is driving begins to cost to much to keep running. More

by JOEMILLIKAN Verified Customer Verified Customer

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Diego Silva was a pleasure to work with. He was professional as well as knowledgeable about Subaru. He was professional as well as knowledgeable about Subaru. More

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Already submitted a review of Diego Silva and Willie in warranty and it was a 10 for all so no need for more now. Thank you! warranty and it was a 10 for all so no need for more now. Thank you! More

by JOHNW_BALL Verified Customer Verified Customer

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Couldn’t get me financed . I thought I was pre approved but that was not the case I thought I was pre approved but that was not the case More

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I received excellent service from Isaia in the service department. He went above and beyond my expectations to ensure that the repairs were completed. Isaia and his teammate provides excellent customer se department. He went above and beyond my expectations to ensure that the repairs were completed. Isaia and his teammate provides excellent customer service. I can honestly state that the personnel at Subaru of Gwinnett genuinely care about their customers and their vehicles. I Thank the mechanics, management and staff here as well. They are Awesome and I highly recommend Subaru of Gwinnett and Isaia in the service department!!! More

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