Timothy Beane | Page 21

Highly recommended Can’t say enough good things about this dealership. Chris was great, not your typical car salesman. They figured out a way for me to get out of my lea Can’t say enough good things about this dealership. Chris was great, not your typical car salesman. They figured out a way for me to get out of my lease and into the car I wanted! More

Helpful 0

Report | Print

Caleb did a great job Best car buying experience I have ever had. I will continue to shop at this dealership and recommend it to friends and family. Great experience Best car buying experience I have ever had. I will continue to shop at this dealership and recommend it to friends and family. Great experience More

by vicpick4414 Verified Customer Verified Customer

Helpful 0

Report | Print

The salesman made the difference!! First impression was not good I walked around looking at cars then went in to see a salesman , looked at a few cars in the showroom and no one acknow First impression was not good I walked around looking at cars then went in to see a salesman , looked at a few cars in the showroom and no one acknowledged me so I was going to go to another dealer when a young man walking across the lot asked if I needed help finding something. I was going to leave since I spent enough time for nothing but I'm glad I stayed we talked and he helped me decide on the model that was best for me and then we found out they didn't have the color in that model so he and the mgr worked it out and gave me a good price on a better car.. Noah was a joy to deal wiheyth as was kim who took all my money .. I will surely buy another car from Noah when it's time !! More

Helpful 0

Report | Print

Best Car Buying Experience We’ve Ever Had Working with Jeff at Klaben transformed our thoughts of car buying. There were no games played or haggling to be had. Jeff simply presented his best o Working with Jeff at Klaben transformed our thoughts of car buying. There were no games played or haggling to be had. Jeff simply presented his best offer (which far best out the other 3 dealerships we were shopping around with) and we were set. The amount of time and attention Jeff provided to us was incredible. He explained every feature of the new car to us in great detail and offered for us to return if we had any questions. We were there past closing time, but Jeff couldn’t have cared one bit. His customer service was nothing short of outstanding. More

by S. Jensen Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience for my first time dealing with Klaben! I recently completed a certified pre-owed Jeep Grand Cherokee purchase with this dealership and every aspect of the experience was excellent. The co I recently completed a certified pre-owed Jeep Grand Cherokee purchase with this dealership and every aspect of the experience was excellent. The communication in setting up the appointment was clear and prompt. We were greeted at the door by Ryan who was ready to help us by listening first and explaining second. He was very knowledgeable about their products and services and was there to serve us as opposed to work a quick deal...no pressure. Ryan, Tim and Kim stayed late to assist us in wrapping up the sale and completing the paperwork even though it was well past close. Everyone was friendly and helpful throughout the process. I would encourage anyone to go there for sales and/or service as it was clear to me that this is a top shelf, honest and reputable dealership. More

Helpful 0

Report | Print

Excellent service, friendly staff I had an excellent experience buying from Klaben Jeep. The staff was great in helping me get my custom ordered 2020 Jeep Gladiator. My salesman John I had an excellent experience buying from Klaben Jeep. The staff was great in helping me get my custom ordered 2020 Jeep Gladiator. My salesman John Coco was honest and straight to the point and we were able to work it out. I go to Corey Graham for service on my Wrangler and plan to do the same with the Gladiator. More

by Tim W Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent customer service Everyone did a great job in finding me the perfect car!! They were not only helpful, but friendly throughout the entire process. They truly wanted t Everyone did a great job in finding me the perfect car!! They were not only helpful, but friendly throughout the entire process. They truly wanted to make me happy with my decision and never pressured me to make a decision I would be unhappy with! More

Helpful 0

Report | Print

Very positive experience with Klaben My family had been pressing me to replace my 2012 Dodge Caravan with 94,000 plus miles with which I was very comfortable. I agreed to go to Klaben si My family had been pressing me to replace my 2012 Dodge Caravan with 94,000 plus miles with which I was very comfortable. I agreed to go to Klaben since I was familiar with their service department. The first contact we had was Gil Perrin. He was very friendly and most understanding that I needed information about purchase or lease options and features of both the caravan or other choices. He was very patient and thoroughly answered my questions. I wanted a back up screen and side mirror warning of close vehicles. That left out the Caravan. We moved to the Pacifica. He offered a test drive, which I originally declined, but he had heard me say earlier that I did not want a black vehicle, so he took me to look at a Pacifica nearly the same gray of the Caravan I had. We then talked again a test drive and with my son-in -law agreeing with Gil that a test drive would convince me whether or not I liked the vehicle, I drove the car. That closed the deal. I loved the feel of the car and could see the road almost as good as the Caravan. That left all the paperwork and the option of leasing seemed most practical for me. Gil worked out the details. He was great with everything. He offered to help me learn all the new electronics I am not familiar with and is still doing so. He turned me over to Brian Franklin who very efficient and handled everything while the car was being detailed so I could drive it home. I had arranged with Gil to bring my Caravan title in first thing Monday and he was going to put my cell phone information in the Pacifica. Gil had an emergency Monday and I don't recall the person who stepped in and did that for me. He was most accommodating. Everyone I have encountered at Klaben has been first rate. Gil again yesterday helped me with adjusting to some of the technical features. One additional comment which has nothing to do with Klaben. This Pacifica came with Yokohama tires. I have never in my life driven on anything but Goodyear tires. When I started working at Goodyear in 1955, I bought a 1951 Hudson equipped with Goodyear retreads for $500. All my vehicles since have had Goodyear tires. This is a first for a long time Goodyear employee and current retiree. More

by murphy1999 Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing experience I went into Klaben with no high hopes but i tried my luck anyways it was time to upgrade to a bigger family vehicle and Carl and his manager tim work I went into Klaben with no high hopes but i tried my luck anyways it was time to upgrade to a bigger family vehicle and Carl and his manager tim worked their hands to get me in a 2019 Dodge Journey with nothing down I couldn’t be any happier Klaben will always have my business ! Thanks again guys :) More

Helpful 0

Report | Print

Bought a car I have given the top star rating because my experience was so great. My salesperson Jeff Beane is absolutely wonderful and he made everything easy to I have given the top star rating because my experience was so great. My salesperson Jeff Beane is absolutely wonderful and he made everything easy to understand. He made us feel comfortable and cared about. Klaben dealership is the best every time we buy a vehicle. I wouldn’t even think of going anywhere else to buy my vehicles. More

by illyam1026 Verified Customer Verified Customer

Helpful 0

Report | Print