Tina Bilokin | Page 8

The service was greatly appreciated, they were very helpful and attentive. Their kind service does make a difference compared to other places. helpful and attentive. Their kind service does make a difference compared to other places. More

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SUPERB SERVICE ! KUDOS TO JAY EACH TIME AND EVERY TIME: I am a Volvo owner for the last 20 years with 7 purchases and currently owned S60 & XC90 still servicing at Prestige. Drove all models over TIME: I am a Volvo owner for the last 20 years with 7 purchases and currently owned S60 & XC90 still servicing at Prestige. Drove all models over the years. Ron, Tina & Pat always cut & paste my information and Matt just gave the okay whatever they finalize for me. Once I leave the parking lot, it's always in Jay's hands. I gave my mileage to Service advisors (Recent one was Tami). They get my signature & credit card and Andy do all magic touches on my car most of the time. Big kudos to JAY for keeping me as a satisfied prestige customer over the years. Never say NO even if the answer is NO. But always accommodate me, so I have the confidence to park my car at prestige service lot at any time of the day. Thank you all for the great service and support you are providing me as a prestige family member and I am so proud of all of you and your super guaranteed service each time & every time. More

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Amazing care and service from Ron, Tina, Jake and both receptionists of the Prestige Family. While other brands and dealerships are taking advantage of the current chip shortage, Prestige Volvo is taking receptionists of the Prestige Family. While other brands and dealerships are taking advantage of the current chip shortage, Prestige Volvo is taking exceptional care of their customers. Excellent car buying experience. I’ll be a Prestige repeat customer for life. More

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Superb service on all levels. Have been a customer for 15 plus years and will go nowhere else! A GREAT BIG thanks to Ron our salesperson, as always top notch! plus years and will go nowhere else! A GREAT BIG thanks to Ron our salesperson, as always top notch! More

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This is our second purchase from prestige Volvo in East Hanover and our second purchase from Ron. He’s the reason we keep coming back! The entire process was transparent effortless and professional. We can Hanover and our second purchase from Ron. He’s the reason we keep coming back! The entire process was transparent effortless and professional. We cant thank Ron Matt and Pat for the experience. More

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Prestige Volvo is efficient and satisfies their customer needs. I’m very pleased with my decision to purchase a Volvo. needs. I’m very pleased with my decision to purchase a Volvo. More

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Wonderful service Tami is amazing! She worked to complete the service in a timely manner & even delivered our car!!! Tami is simply put - AMAZING! the service in a timely manner & even delivered our car!!! Tami is simply put - AMAZING! More

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Ryan and the rest of the team were an absolute pleasure to deal with. Thanks for creating such a wonderful experience! We LOVE our XC90! to deal with. Thanks for creating such a wonderful experience! We LOVE our XC90! More

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Prestige Volvo, and Ron in particular, went above an beyond to make sure we were excited about the car we bought. Ron made sure we understood all of the options and prepared an extensive list of cars fo beyond to make sure we were excited about the car we bought. Ron made sure we understood all of the options and prepared an extensive list of cars for us to consider once we had communicated our budget. We’re very happy and would recommend Ron and Prestige Volvo to anyone that’s looking for their next car. More

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Howard S.Massapequa, NY01 7/6/2021When I last went to Howard S. Massapequa, NY 01 7/6/2021 When I last went to lease my current Volvo, an XC90 T6, I had contacted all the Volvo dealers local to me Howard S. Massapequa, NY 01 7/6/2021 When I last went to lease my current Volvo, an XC90 T6, I had contacted all the Volvo dealers local to me on Long Island and from each one, I got a runaround,,,either they did not not have what I wanted, or couldn't be bothered checking until I drove to them, sometimes some distance, or would not give me any idea of price over the phone, again, wanting me to drive to them first, sometimes 45 minutes away. . At that time, I went back to the Volvo factory website. Presumably thru cookies I was contacted by most of the same dealerships again. I felt is was futile to try to make the same contacts. However I was emailed by Tina Bilokin of this dealership. Originally I was not thrilled with the idea of driving an hour and a half to get a car but thought about it and called her back. Within 20 minutes she had called me back, had what I wanted, sent me the window sticker and about 20 pictures of the car. and came in under my anticipated price. They arranged lease credit approval over the phone 20 minutes later and I drove to pick it up within a few days. The team there were amazing to deal with. Everything was exactly as promised by phone previously. . No hard sell to take anything else, no added fees, a true pleasure. Tina treated me like she was a gracious host and I was a guest at her place. They handled the return of my prior lease and all went smoothly. Fast forward...a friend and ex-co-worker was in a panic as her lease was due to expire within a month. No local dealer could find her a replacement for her XC60 T6 at even close to her current lease price, presumably due to scarcity of cars caused by chip shortage and demand. I told her to relax and that I would call Ms. Bilokin for her. " Here we go again". Within a short period of time, Tina, now a sales manager, called my friend back, and found her exactly what she wanted, at way under what she expected to pay. Again all was arranged within minutes over the phone. She is going to pick the car up within a few days. This lady, Tina, could surely teach others in the industry how to treat customers. She has a whole different outlook of car sales. She seems to truly care about her customers as people. My experience has been that she starts off the conversation asking what each customer wants and what they have in mind for price. She then looks to see what she can do to find it and achieve what the customer is searching for, unlike others looking to pigeon hole the customer into what works best for the dealership. When I first contacted Tina I remember that she had said that she had never lost a deal over price. She has proven that. I will continue to go back to her when my lease is up within the year and will recommend her to anyone that asks. When people ask why on Long Island I am driving a car with a New Jersey dealer's emblem on the back, my answer is simply one lady, Tina Bilokin, and the team that works with her. More

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