Tina Bilokin | Page 7

Trading in my last leased Volvo from a local competitor & Ron & Prestige located me a new lease in an hour on a stunning new XC60. Ron is so friendly, compassionate & professional - & I was welcomed by the s Ron & Prestige located me a new lease in an hour on a stunning new XC60. Ron is so friendly, compassionate & professional - & I was welcomed by the sales manager, owner, and service professionals who all treated me like family. Prestige is a class act, like my SUV. More

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Excellent service. Thanks to Bob Knott, Jay & everyone in service department. Fantastic best service ever. Bob called me with progress & cost before proceeding with rep Thanks to Bob Knott, Jay & everyone in service department. Fantastic best service ever. Bob called me with progress & cost before proceeding with repairs. Very reasonable & professional. More

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This is now the second Volvo we have purchased with Ron Landstrom and the process has been perfect both times. Unlike most dealerships the relationship between Ron and I was not combative but instead I fe Landstrom and the process has been perfect both times. Unlike most dealerships the relationship between Ron and I was not combative but instead I felt like a trusted friend walking me through the process. A special shout our to Armond Holland for walking me through the many features the 2022 X90. 10/10 for Ron and the Prestige Team. More

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Ron was fabulous he made us feel very comfortable and explained everything about the vehicle so we felt confident in our purchase. We are thrilled to be part of the Volvo family. Tina, Lindsey and Jake explained everything about the vehicle so we felt confident in our purchase. We are thrilled to be part of the Volvo family. Tina, Lindsey and Jake were great as well!! More

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I've been a Prestige customer for a number of years - very pleased with their professionalism -- Sales and Service. very pleased with their professionalism -- Sales and Service. More

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I want to thank the whole team at prestige Volvo but mostly Ronnie, Jake, and Tina. They made my experience so smooth! My car is like driving on cloud 9. Thank you, Christine king mostly Ronnie, Jake, and Tina. They made my experience so smooth! My car is like driving on cloud 9. Thank you, Christine king More

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The whole team was welcoming and incredibly helpful, sales, service and finance - all were great. sales, service and finance - all were great. More

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It's almost 3 years since I first interacted with Tina Bilokin of this dealership. I drove there almost 2 hours from Long Island to lease a car after the dealers closer to me either could not or would not Bilokin of this dealership. I drove there almost 2 hours from Long Island to lease a car after the dealers closer to me either could not or would not provide what I wanted at what I felt was the right price. Tina did, and the whole transaction was a real pleasure. People that know me believed that had to be an isolated incident, that no one could ever be so elated with how they were treated by a car dealership, and that no dealership could ever be that transparent, and professional with absolutely no sign of deception. A number of months ago Tina proved all those sceptics wrong. A friend and co-worker had her lease coming due and because of the shortage of cars during Covid all the dealers she contacted in the New York area were looking for such an increase in a new lease for her that she almost gave up hope of leasing a Volvo XC60 again and felt that she would have to consider a lesser vehicle. I told her to relax and let me call Tina, who was now promoted to sales manager, well-deserved I might add. Within 30 minutes Ms. Bilokin called her back. She had provided a choice of two XC60's that would fall into the price she was paying, with the options she was looking for. She was absolutely thrilled and she too happily drove to New Jersey from New York to pick up her new car. She also was extremely pleased with how easily the deal was consummated and how well she was treated. These people made me look like a hero LOL Now the big test...my own lease was coming due,,,at what many would say was the toughest time to look to buy or lease a new car,,,when prices are so elevated and supply is so far less then demand. I called Tina . Again within about half an hour she called me back with a choice of two XC90's that she could get to the price point I was looking for. They both had the features I was looking for. I had recently brought my car in for service locally. While browsing at that dealership I was approached by a salesman who offered a quote on the next lease. I told him my intention was to return to where I got the current lease, as I was very pleased with how I was treated there. Ms. Bilokin had a salesman of her team , Ryan Wasik, reach out to me with pictures, details and pricing. What they were offering made the offer I had locally seem literally laughable. Such a difference. It was obvious that the local dealers were getting greedy, looking to make maximum profit on each new car and then exercise the lease buyout and maximize the profit on that as well. It's obvious that Tina and her co-manager Lindsey don't work that way. They seem far more concerned with building customer relationships that lead to long term profit, rather than maximum immediate profit but the customer might not return. In my case, the only relatively minimal increase might be considered normal due to inflation over the 3 years of the lease as well as this car having more options than the prior one. In short, I could not ever expect to have been more pleased in dealing with these people. Tina and Ryan have managed to take a transaction that for many people has come to be a stressful fret and made it into an enjoyable sense of achievement driving home in a luxury vehicle. With all of the stresses in life nowadays they have managed to make car purchase / lease not one of them. For anyone considering a Volvo purchase or lease I would say at least reach out to these people and get a chance to see how much better you and your wallet can be treated there. With my appreciation for all they have done to make this so enjoyable for me. More

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Professional, friendly, and always a pleasure to come see Ron, Pat, Lindsey and Tina. They are a customer first organization from sales to service. Ron, Pat, Lindsey and Tina. They are a customer first organization from sales to service. More

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Ronnie was able to get us a car although they were in short supply. With Armond’s help, he was also able to get us out of the dealership quickly and on time for us to make another appointment. short supply. With Armond’s help, he was also able to get us out of the dealership quickly and on time for us to make another appointment. More

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