Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Todd Feuerhaken
Todd Feuerhaken at Autohaus BMW

Todd Feuerhaken

Service Director

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
4.9
123 Reviews

Dealership Experience

12 yrs, 5 mos

4.9

123 Reviews

Write a Review

123 Reviews of Todd Feuerhaken

October 11, 2025

Dealership Rating
Employee Rating

Difficult communication. Appointments not kept after being scheduled. High prices. Hard to reach people by phone. The technician’s video is hard to access. Servic More

by rgcatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes

Report | Print

October 07, 2025

Dealership Rating
Employee Rating

Autohaus always provides incredible services. Technicians are great, advisors fantastic! Wouldn’t take my personal vehicle anywhere else More

by Treeyums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Trey Starnes

Report | Print
Oct 07, 2025

Autohaus BMW responded

Thanks for the 5 - star review and the kind words! We're thrilled to hear about your great experience with us.. Your glowing feedback truly brightens our day. We're honored to have had the opportunity to serve you. It's customers like you who make our work so rewarding. If there's anything else we can do to make your visits more special, please don't hesitate to let us know.

October 07, 2025

Dealership Rating
Employee Rating

Video was great to let customers know exactly what needs replacing. Cassie was prompt in returning calls. Outstanding customer service. Tim was thorough with explanations and very helpful. More

by Vzstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Rackhaus , Tim, Lead Mechanic

Report | Print
Oct 07, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate any feedback you have for us. We strive for creating the best for our customers and to have such a positive and prompt staff. Thank you for choosing Autohaus!

October 02, 2025

Dealership Rating
Employee Rating

The service department was excellent. They did above and beyond. They take good care of my car. Highly recommended! More

by Htiffany1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2025

Autohaus BMW responded

Tiffany, thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our service team, and please revisit us again!

September 30, 2025

Dealership Rating
Employee Rating

They offered fantastic service and a great video of the service. It was a quick turnaround. More

by rpmarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes

Report | Print
Sep 30, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

September 05, 2025

Dealership Rating
Employee Rating

Great service. Chris Buie got me in there and out quickly. Jordan Sieve did a great job replacing the brakes and getting all the servicing done. More

by Barney E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie

Report | Print
Sep 05, 2025

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed Chris Buie in service and Jordan Sieve the technician with the services they provided to you. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again!

August 28, 2025

Dealership Rating
Employee Rating

They are very attentive to their client’s needs. Service manager is exceptional and goes above and beyond every time. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Trey Starnes

Report | Print
Sep 02, 2025

Autohaus BMW responded

Thanks for the 5 - star review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. We look forward to working with you in the future.

August 25, 2025

Dealership Rating
Employee Rating

Brought my 2008 BMW in for a tire repair and the staff was phenomenal! Not only did they patch my tire but also took care of two recalls I didn’t know I had, plus performed a complimentary inspection to l More

by caleb.penberthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Weiss

Report | Print
Aug 25, 2025

Autohaus BMW responded

Thanks for the 5 - star review! Our goal is 100% and it's wonderful to hear that Autohaus achieved that goal with you. We're dedicated to providing everyone who visits the service department only the best there is to offer. Please come to back to visit anytime!

August 22, 2025

Dealership Rating
Employee Rating

We have always had excellent service at Autohaus. The technicians are excellent and have answers for all of our concerns. More

by Gwen.eckelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Zinaida Bajramovic, Brittany Weiss, Trey Starnes , Patti Kupfer

Report | Print
Aug 25, 2025

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about us and the dealership! It is wonderful to hear that Autohaus were able to provide you with excellent experience and we strive to provide our customer with great service. We look forward to working with you in the future.

August 21, 2025

Dealership Rating
Employee Rating

Autohaus BMW worked extremely hard to make sure our experience was the best. I appreciate the exhausting effort to go above and beyond. More

by VDHodge08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melanie Burkemper

Report | Print
Aug 21, 2025

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

1
2
...
13

Dealership Inventory (254 Vehicles)

used 2024 BMW i4 Gran Coupe car, priced at $45,075
2024 BMW i4 Gran Coupe
used
Skyscraper Gray Metallic exterior
Automatic
Rear-wheel Drive
$45,075
View Details
new 2026 BMW X5 car, priced at $77,025
2026 BMW X5
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
$77,025
View Details
new 2026 BMW X3 car, priced at $58,515
2026 BMW X3
new
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
$58,515
View Details
used 2021 Honda Pilot car, priced at $30,990
2021 Honda Pilot
used
Modern Steel Metallic exterior
Automatic
All-wheel Drive
$30,990
View Details
new 2026 BMW X5 PHEV car, priced at $81,425
2026 BMW X5 PHEV
new
Skyscraper Gray Metallic exterior
Automatic
All-wheel Drive
$81,425
View Details
used 2025 BMW 530 car, priced at $56,000
2025 BMW 530
used
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
$56,000
View Details
View All Inventory