Todd Tarczynski | Page 11

As with all dealers, they try to scam you and play unending pricing games. Advertised car price as Lexus pre owned certified turns into them trying to add $4000 to the price for the certification but unending pricing games. Advertised car price as Lexus pre owned certified turns into them trying to add $4000 to the price for the certification but then their advertising is misleading. They dont go over every detail, they only answer the questions you ask. They dont provide documentation showing proof of preowned certification. They dont provide a document that tells you what should come with a preowned certified car either (e.g., should get two keys not one). Then the finance guy plays more games and the way the numbers are handled differ each step of the way so there always ends up being a difference in price agreed upon and always in the dealers favor. Why cant there be transparency in the process. Very disappointed and the finance managers have attitudes when you ask questions. Anyone buying from this dealer should have their ducks in order and be ready to walk away in the eleventh hour when the gaming of the customer continues. Love my car but despise the experience. And of course no one from the dealer responds to inquiries about confirming receipt of insurance binder or transfer of title paperwork once you leave and you are left to fight and risk insurance and tag transfer issues due to lack of responsiveness. Lack of professional quality service. More

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My first time buying a new car and I could not be more happy with the service I recieved. I went to 6 other dealerships and no once came close to the customer service I recieved from Lexus. Danielle Conta happy with the service I recieved. I went to 6 other dealerships and no once came close to the customer service I recieved from Lexus. Danielle Contaldi was AMAZING and my perfect salesperson. She knew every stat about each model and was so patient with answering my questions. Her professionalism, care, and personality made me feel so confident with making my decision. She continuously followed up with me along my journey of deciding what car to buy. The general manager, Sean also deserves recognition. He took the time to look over my lease and talk with me personally before I sealed the deal. And Lastly, Todd in the finance department walked me thru all the paperwork making me feel comfortable and knlowedgable about my contracts. Thank Lexus of North Miami, Thank you Danielle, Todd, and Sean. You have gained a life long customer. More

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Muy agradecida con maría por su atención , simpre complacida , ya son 3 léase con ella y me ah ayudado mucho simpre terminó con algo más de lo esperado !!! Thank you Maria complacida , ya son 3 léase con ella y me ah ayudado mucho simpre terminó con algo más de lo esperado !!! Thank you Maria More

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Mr Nelson Paulino is an excelent seller, he is very professional and kind, takes care of every detail. Over my years buying cars I find Mr Paulino to be the best. Lexus of North Miami is very good, nic professional and kind, takes care of every detail. Over my years buying cars I find Mr Paulino to be the best. Lexus of North Miami is very good, nice setting and service. Thanks More

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He went above and beyond to help and keep us satisfied. Will be buying from him again soon. Good guy. Will be buying from him again soon. Good guy. More

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Amazing experience! Friendly staff, and the salesman luis was knowledgeable of everything! He made sure to ask necessary questions that I may have of the car. was knowledgeable of everything! He made sure to ask necessary questions that I may have of the car. More

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Everyone on board was committed to helping me with my first vehicle. Very patient and understanding of my needs. When I was willing to give up,I was asked how can I assist you? They were willing to help first vehicle. Very patient and understanding of my needs. When I was willing to give up,I was asked how can I assist you? They were willing to help me and I am very please with my new Lexus 350 More

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Maria Morrone & Todd are X factors at the North Miami Lexus Dealership! Maria exhibited customer service, competence and went the extra mile for my lease Lexus Dealership! Maria exhibited customer service, competence and went the extra mile for my lease More

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One of the best experience we had with Lexus dealer since we bought our first Lexus. Mouayad Alkabouni was fantastic he was the one that made this purchase possible . Thank you Mo, Gus and Tod for working wi we bought our first Lexus. Mouayad Alkabouni was fantastic he was the one that made this purchase possible . Thank you Mo, Gus and Tod for working with my wife and I to make this day a pleasure to do business at Lexus North Miami 👍👏👍 More

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Luis was on top of the process and really made it all happen. Luis even was so nice and delivered the car to my home, which made a big difference. Very thankful. happen. Luis even was so nice and delivered the car to my home, which made a big difference. Very thankful. More

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