I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
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Write a Review537 Reviews of Tom Coward
November 27, 2018
Service annual I had my S60 2013 car serviced. Clean and friendly environment. Personnel are knowledgeable and efficient. Service was known well and in a timely fas I had my S60 2013 car serviced. Clean and friendly environment. Personnel are knowledgeable and efficient. Service was known well and in a timely fashion. More
Other Employees Tagged: Dennis Jeffers
November 10, 2018
If Certified pre-owned, this dealership mean it. I’ve been to other dealership before Where I bought certified pre-owned vehicles. But, they never honored. This dealership, smite, is different. They’ I’ve been to other dealership before Where I bought certified pre-owned vehicles. But, they never honored. This dealership, smite, is different. They’re not only replaced parts without cost but did a great service. Everyone from Tom to Regina did a great job and made me feel comfortable. Top class customer service. More
Other Employees Tagged: Regina Krauza
November 08, 2018
Doug MacAdam -- Wonderful job -- as usual Today the Smythe Volvo service team led by Doug Macadam did a wonderful job of scheduling, servicing and cleaning my car today. My car was taken, ser Today the Smythe Volvo service team led by Doug Macadam did a wonderful job of scheduling, servicing and cleaning my car today. My car was taken, serviced and returned on time at the promised price. While waiting, the sales team lead by Kevin Flanagan reviewed my current lease and found a more favorable lease option. As usual, the Smythe Volvo did a wonderful job as usual. More
Other Employees Tagged: Kevin Flanagan, Doug MacAdam , Kevin Bergeron
November 04, 2018
Excellent Service Fit me in on short notice with a loaner car. Service was excellent, clear explanation for what was wrong and timely completion. Look forward to return Fit me in on short notice with a loaner car. Service was excellent, clear explanation for what was wrong and timely completion. Look forward to returning for future servicing. More
October 25, 2018
Excellent experience buying a new car! My husband and I were not sure which model we wanted to purchase and spent a great deal of time with Chris Jones test driving and discussing different My husband and I were not sure which model we wanted to purchase and spent a great deal of time with Chris Jones test driving and discussing different options. He was very patient and attentive. We also spoke to PJ Lee about ordering an XC that we would have to wait a few months for. It took a while to make sure we picked out the perfect car and Chris and PJ could not have been nicer. When we picked up our new car (it arrived earlier than promised!) Chris was extremely thorough in showing us how the car worked with great patience and humor. We did have a small hiccup after leaving the showroom with a warning light and this is where Chris really showed what an attentive salesperson he is. He coordinated with the service department to get the warning light addressed and followed up at every step. We want to give a shout out to Tom in the service department who showed extreme patience and professionalism when I brought the car back in. He did everything he could to make the experience as easy as possible. All in all, this purchase experience was one of the best we have ever had and we would highly recommend Smythe Volvo. And finally: we LOVE our new car! More
Other Employees Tagged: Shaun Hayes , Chris Jones, PJ Lee
October 16, 2018
Stand behind their product I have a Volvo S 60 that was burning oil. It is out of warranty. Smythe contacted Volvo, who acknowledged the issue that some as 60s have with I have a Volvo S 60 that was burning oil. It is out of warranty. Smythe contacted Volvo, who acknowledged the issue that some as 60s have with burning oil and Was able to arrange for complete repair at no cost to myself More
Other Employees Tagged: Regina Krauza
October 15, 2018
Great customer service This is our second time leasing from Smythe and will continue to do so. We have been very satisfied with their customer service and quick help. This is our second time leasing from Smythe and will continue to do so. We have been very satisfied with their customer service and quick help. More
Other Employees Tagged: Bob Cerza , Dina Thomson
October 08, 2018
Always excellent! We have been driving at least one Volvo (sometimes two) since the 1980’s and have been dealing with Smythe for over 30 years and have never been disap We have been driving at least one Volvo (sometimes two) since the 1980’s and have been dealing with Smythe for over 30 years and have never been disappointed. Everyone has always been super professional and friendly. Over the years, we have dealt with the new car team, the used car team, and, of course, the service department. All have been extraordinary! More
Other Employees Tagged: Kevin Flanagan, Doug MacAdam , Kevin Bergeron, Eric Kulawczyk, Rob Steiman
October 07, 2018
Satisfaction guaranteed! Tom and the entire team at Smythe are a pleasure to work with. Our 2013 XC60 still looks and runs like new. Thank you all. Tom and the entire team at Smythe are a pleasure to work with. Our 2013 XC60 still looks and runs like new. Thank you all. More
Other Employees Tagged: Kyle Jackson , Kevin Bergeron
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