I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
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Write a Review390 Reviews of Tom Coward
April 24, 2012
Great service and a wonderful experience! Everyone was very helpful and everything was explained in great detail. I would absolutely buy another Volvo and take it there for service! very helpful and everything was explained in great detail. I would absolutely buy another Volvo and take it there for service! More
Other Employees Tagged: Tony Plesh
April 24, 2012
Tom did a good job of explaining the work needed and was able to find the parts today vs. having to wait until tomorrow. He was also willing to discuss additional items with me when I picked up the car. able to find the parts today vs. having to wait until tomorrow. He was also willing to discuss additional items with me when I picked up the car. Very good understanding of the vehicle and how to best take care of it for a lengthy ownership. Tim O'Krongly More
April 22, 2012
The experience while getting my car serviced was excellent. The cleaniness of the facility and professionalism of the service reps were well above average. I have been doing business with Smyth excellent. The cleaniness of the facility and professionalism of the service reps were well above average. I have been doing business with Smythe since 1986 With no regrets. Thank you. H More
April 04, 2012
I purchased my first Volvo from Smythe. And it was the first of many satisfying experiences. I kept the first Volvo for more than 20 years and always had it serviced at Smythe. They kept it running i first of many satisfying experiences. I kept the first Volvo for more than 20 years and always had it serviced at Smythe. They kept it running in top notched condition for in excess of 500 thousand miles. The service was always excellent and the team of mechanics were dependable, reliable, informative and very professional and above all, always courteous. My second, third and fourth Volvo I also purchased from Smythe, all three were serviced at Smythe. I have had a total of 5 Volvos—1979 DL, 1988 240, 1994 940, 2000 S80, 2006 S80, all of which were serviced at Smythe. I still own three of the five (the 1988, 2000 an the 2006) with 500, 200, and 66 thousand miles respectively. Infrequently, I have had at least one of the Volvos I owned serviced at other Volvo dealerships, but for some reason I always feel the need to go back to Smythe, probably because of the quality of work and the attentiveness of the Team of mechanics at Smythe—I feel that I can unquestionably depend on them to do the highest quality work the first time around—and that has always been the case for the last 30 years or more of my experience with them. I have never been dissatisfied or unhappy with the quality of work performed at Smythe. And mainly because of the friendliness and quality of work produce by the Volvo Team—Sean, Kevin, Nick, Tony, Doug, Tom, Gary and all the floor mechanics, I have and will continue to very highly recommend Smythe Volvo to anyone who plans to purchase or have a Volvo serviced. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan , Nick Pavano, Tony Plesh
March 27, 2012
i have been a customer of Smythe since 1999 and have leased and/or purchased four (4) S80's during this time. There are certainy other Volvo dealers closer to my office, however I choose Symthe becuase leased and/or purchased four (4) S80's during this time. There are certainy other Volvo dealers closer to my office, however I choose Symthe becuase of the family atmosphere, great service and they are very accomodating and understanding of their customers needs. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Doug MacAdam , Craig Melquist, Nick Pavano, Tony Plesh
March 24, 2012
We have bought at least twelve Volvos from Smythe, over a period of about 20 years. (We give our old ones to our children.) We have been consistently happy with every aspect of Smythe, from buying the car, t period of about 20 years. (We give our old ones to our children.) We have been consistently happy with every aspect of Smythe, from buying the car, to their fantastic service department. They have a high degree of honesty, professionalism, and good humor. Their employees stay with Smythe, so we've known them for years. Their service department goes the extra mile in doing things right and in making the service experience pleasant and convenient for the customer. They are courteous, cheerful, fair and reasonable. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Doug MacAdam , Nick Pavano, Tony Plesh
March 08, 2012
I Have been dealing with Smythe Volvo for over 20 years and have never had a bad experience in service or sales. We started using them for service though we had purchased our first Volvo from a different and have never had a bad experience in service or sales. We started using them for service though we had purchased our first Volvo from a different dealer. They are a pleasure to do business with. More
Other Employees Tagged: Tony Plesh, Tony Plesh and Tom Coward
March 05, 2012
The experience with Steve Bergamo at Smythe Volvo is always very professional and courteous. My wife and I have now purchased four (4) Volvos from them and would recommend the dealership to anyone. always very professional and courteous. My wife and I have now purchased four (4) Volvos from them and would recommend the dealership to anyone. More
Other Employees Tagged: Doug MacAdam , Stephen Bergamo, Nick Pavano, Tony Plesh, Steve Bergamo
February 19, 2012
I have serviced 3 Volvos at Smythe and purchased 2 during the past 7 years. In sales and service all Smythe personnel are friendly, informative, helpful, honest, and competent. It is a pleasure to deal wit the past 7 years. In sales and service all Smythe personnel are friendly, informative, helpful, honest, and competent. It is a pleasure to deal with such a well run agency. I have never seen a car dealership as pleasant to deal with. I highly recommend Smythe and thank them for all they have done for me. Richard Lewis, Westfield, NJ More
Other Employees Tagged: Sean Flanagan , Tony Plesh, Tom Rzasa, Tony Plesh, Tom Raza, Sean, Tom
January 29, 2012
We have purchased several vehicles here, and have found the staff knowledgeable, honest and helpful. The service department is of high quality, the managers are courteous and responsive to our needs, are the staff knowledgeable, honest and helpful. The service department is of high quality, the managers are courteous and responsive to our needs, are very thorough and offer good advice. We are happy to recommend this dealership. More
Other Employees Tagged: Doug MacAdam , Craig Melquist, Nick Pavano, Tony Plesh, Plesh, Coward, Pavano, Melquist, MacAdam