Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA

Tom Floystrop

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
33 Reviews
4.5

33 Reviews

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33 Reviews of Tom Floystrop

May 20, 2025

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Employee Rating

My experience today was extremely disappointing. The service was horrible, especially from Tom Floystrop, who displayed extremely discriminatory and humiliating behavior towards me and my dad. His a More

by SUNNYZHAO228
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Recommend Dealer
No

April 14, 2025

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Very professional always have you in and out and employees always have a smile on their face And never pressure you to get extra repairs done More

by Norman
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Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Christie Ledbetter, Brandon Cannon , Rina Centeno

Apr 16, 2025

Jim Ellis Buick GMC Mall of GA responded

Norman, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2025

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Would give 5 stars had not driven two hrs to dealership for ac stop working and a transmission shutter in my acadia denali. All I expected covered under the 5 ur extended warranty. The the guy in service c More

by tammiamason
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Recommend Dealer
Yes
Apr 11, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Please reach out to us at (770) 872-0884 so we may identify ways to improve your experience.

March 22, 2025

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Good communication and attentive service. Tom did a great job dealing with the whole repair. More

by Neal
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Recommend Dealer
Yes
Mar 26, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

March 14, 2025

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Fantastic dealership was a pleasure service was great people very friendly and knowledgeable will continue to have my truck serviced here More

by dre3630
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Recommend Dealer
Yes
Mar 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2025

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They problem was not resolved. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care. More

by BRANDON@BIGCHROME.COM
Service Price Transparency
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Recommend Dealer
No
Mar 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. Please reach out to us so we can work towards a resolution. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

January 26, 2025

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My sales man and the sales manager were wonderful. The shopping experience was enjoyable. I have had a number of experiences with the parts as well as the service department. Very professional group o More

by Charles Grillo
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Recommend Dealer
Yes
Jan 31, 2025

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2025

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I have been bringing my cars and trucks here for years even though I bought from a different dealer. I am happy with the service I get. Any problems that occur are dealt with quickly. More

by RPANETTA
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Recommend Dealer
Yes
Jan 14, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2025

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Employee Rating

Service was quick and efficient. Tom was a very good service rep. This was my second time using Ellis; I had been using Hendrick but prefer Ellis as the Service Dept of choice. More

by profitt5766
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team.

December 28, 2024

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Friendly and professional staff, very knowledgeable and thorough service. Thanks Jim Ellis, I always appreciate coming in! More

by doarian_ballard
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

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