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Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA

Tom Floystrop

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.4
50 Reviews
4.4

50 Reviews

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50 Reviews of Tom Floystrop

October 10, 2025

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Employee Rating

Very personable emplyees. Quality customer service. Easy to set appts and vey kind reptionist. Thanks More

by DANIELDOUGHBOY
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Recommend Dealer
Yes
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October 08, 2025

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The dealership did an excellent job on fixing a recall issue. They were fast and efficient in taking care of my car. More

by NIKKI.BLEDSOE
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Recommend Dealer
Yes
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October 08, 2025

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Unwanted charge, no informing on time for pick up. No follow up call after complaint. More

by Ketan
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Barnes

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October 07, 2025

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This is a Great location and I enjoyed the cleanliness and the professional personnel at the dealership. More

by ONCHEGE
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Recommend Dealer
Yes
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Oct 09, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 03, 2025

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He was very easy to work with and very knowledge of his work and help me with anything I needed More

by CHIEF395
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Recommend Dealer
Yes
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Oct 09, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

August 21, 2025

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Employee Rating

Wonderful. . The manager..Nick assisted and the issues were fixed immediately. I am very pleased with the service here. More

by bj hasan
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

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Aug 26, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 11, 2025

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Employee Rating

The service part staff have smiles on their face but their actions are racist and very vulgar they do service no one stars I wish there were minus stars More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I'don't no name service part desk one lady

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Aug 12, 2025

Jim Ellis Buick GMC Mall of GA responded

Hi there. We can assure you that we do not find this type of behavior acceptable and would like to address the situation you have described. We sincerely apologize that you had this experience with our team. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jim Ellis Buick GMC Mall of Georgia (770) 872-0884.

August 07, 2025

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James and the whole Jim Ellis Team are great! ! They keep you updated on what is going on with your vehicle and give a thorough explanation!! Thank you!! More

by PAMJONES63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

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Aug 11, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2025

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That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More

by KIWONGE.KATAKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Ed Barnes, Kim South, Christie Ledbetter, Nick Rose, Melissa Toole, Brandon Cannon, Charles Prayor

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Jul 22, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2025

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Employee Rating

Tom did a great job getting me in and out and getting me a loaner. More

by Johnbaileypbg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Feel free to reach out to us if you need anything. Have a wonderful day.

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