Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA

Tom Floystrop | Page 5

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
68 Reviews
4.5

68 Reviews

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68 Reviews of Tom Floystrop

March 14, 2025

Dealership Rating
Employee Rating

They problem was not resolved. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care. More

by BRANDON@BIGCHROME.COM
Service Price Transparency
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Recommend Dealer
No
Mar 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. Please reach out to us so we can work towards a resolution. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

January 26, 2025

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My sales man and the sales manager were wonderful. The shopping experience was enjoyable. I have had a number of experiences with the parts as well as the service department. Very professional group o More

by Charles Grillo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 31, 2025

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2025

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Employee Rating

I have been bringing my cars and trucks here for years even though I bought from a different dealer. I am happy with the service I get. Any problems that occur are dealt with quickly. More

by RPANETTA
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Recommend Dealer
Yes
Jan 14, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2025

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Service was quick and efficient. Tom was a very good service rep. This was my second time using Ellis; I had been using Hendrick but prefer Ellis as the Service Dept of choice. More

by profitt5766
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Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team.

December 28, 2024

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Friendly and professional staff, very knowledgeable and thorough service. Thanks Jim Ellis, I always appreciate coming in! More

by doarian_ballard
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Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 05, 2024

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They are very thorough. I love how they send me a video of everything they are doing:) More

by Jenradski
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Recommend Dealer
Yes
Dec 08, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

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Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They More

by DIXIT
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Christie Ledbetter, Brandon Cannon, Charles Prayor , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Nov 25, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Employee Rating

Literally everything you need from a service department. Easy, fast, friendly. I love them here. More

by MARGARITA.S.VALDEZ
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Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Christie Ledbetter, Nick Rose, Melissa Toole, Charles Prayor , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Nov 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 05, 2024

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Employee Rating

High quality service. Required repairs are explained thoroughly so that it’s easy to understand. More

by terriharvey12
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Workmanship
Service Time
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Recommend Dealer
Yes
Nov 08, 2024

Jim Ellis Buick GMC Mall of GA responded

We are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

November 01, 2024

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Employee Rating

Not the best recent experience …might be going to another location for services and future car purchasing. More

by Guilbeauty97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Stecker, Christie Ledbetter, Nick Rose, Melissa Toole, Charles Prayor , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Nov 15, 2024

Jim Ellis Buick GMC Mall of GA responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (770) 872-0884 so we can work towards a solution. Thank you and have a great day.

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