Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Tom Floystrop

Overview Reviews (73)

Contact Me

View All Employees

< View All Employees

Tom Floystrop

Tom Floystrop | Page 4

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me

4.5

73 Reviews

Overview Reviews (73)

4.5

73 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Tom Floystrop

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

73 Reviews of Tom Floystrop

August 07, 2025

Dealership Rating

Employee Rating

James and the whole Jim Ellis Team are great! ! They keep you updated on what is going on with your vehicle and give a thorough explanation!! Thank you!! ! They keep you updated on what is going on with your vehicle and give a thorough explanation!! Thank you!! More

by PAMJONES63

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

Aug 11, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2025

Dealership Rating

Employee Rating

That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More

by KIWONGE.KATAKO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Stecker, Ed Barnes, Christie Ledbetter, Nick Rose, Melissa Toole, Brandon Cannon, Charles Prayor , Kim South

Jul 22, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2025

Dealership Rating

Employee Rating

Tom did a great job getting me in and out and getting me a loaner. a loaner. More

by Johnbaileypbg

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Jul 22, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Feel free to reach out to us if you need anything. Have a wonderful day.

July 14, 2025

Dealership Rating

Employee Rating

I always have great service at this location and they have a very knowledgeable staff. have a very knowledgeable staff. More

by WBROWN16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Stecker, Ed Barnes, Christie Ledbetter, Nick Rose, Melissa Toole, Brandon Cannon, Charles Prayor , Kim South

Jul 16, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

Dealership Rating

Employee Rating

Been her multiple times with my vehicles. Every time they want to charge me anywhere from 6k to 14k for services that are recommended. I am also talked down to as if I am an idiot. Will st Every time they want to charge me anywhere from 6k to 14k for services that are recommended. I am also talked down to as if I am an idiot. Will stop buying GMC because of their service and warranty options moving forward. More

by JINSTALL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Jul 17, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 04, 2025

Dealership Rating

Employee Rating

They greeted you with a smile and willingness to assist with your vehicle concerns. Mr. Tom Floystrop was a phenomenal Service Consultant. I appreciate his professionalism, knowledge, and support in addr with your vehicle concerns. Mr. Tom Floystrop was a phenomenal Service Consultant. I appreciate his professionalism, knowledge, and support in addressing my issues. More

by MICHELEDENNIS05

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 10, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2025

Dealership Rating

Employee Rating

Excellent willingness to work with customers, very customer friendly, great personalities of the sales rep, sales manager, and everyone else we came in contact with customer friendly, great personalities of the sales rep, sales manager, and everyone else we came in contact with More

by LAURENBLARSON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes, Melissa Toole, Dmytro Darahan , Andrey Nikolaev, Shelton

Jul 02, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2025

Dealership Rating

Employee Rating

Incorrect information given by the technician to the service writer and I had to pay another shop to diagnose service writer and I had to pay another shop to diagnose More

by Akcronic1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Jul 03, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

June 03, 2025

Dealership Rating

Employee Rating

I have been going here for 6 yrs. The team is always professional and thorough -I highly recommend The team is always professional and thorough -I highly recommend More

by liztsponseller

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Stecker, Ed Barnes

Jun 07, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

May 24, 2025

Dealership Rating

Employee Rating

Everyone was kind, attentive, and informative. Tom and Nick took great care of me. I know my car is in careful hands when I come to this dealership for a service. Tom and Nick took great care of me. I know my car is in careful hands when I come to this dealership for a service. More

by KENNEDY.WASHINGTON3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Jean-Gilles

May 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!