Tom Flynn | Page 2

Excellent Customer Service Everyone below provided Excellent Customer Service! Everyone is always Friendly! It’s always clean! And I enjoy 2 pretzels when I visit. Respectfu Everyone below provided Excellent Customer Service! Everyone is always Friendly! It’s always clean! And I enjoy 2 pretzels when I visit. Respectfully Submitted, Miss Tandra T. Rambert from Pottstown, PA More

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Great customer service in all areas, shadi wonderful Manager Shadi and newest manager excellent and Dahlia Wilson excellent customer services and salesmanship/saleswoman, perfect professionalism. . I was a recen Shadi and newest manager excellent and Dahlia Wilson excellent customer services and salesmanship/saleswoman, perfect professionalism. . I was a recent of Pacifico Ford, and know all of ford, Mazada and Honda Managers, salesmen, corporate, and business administration and office clericals. Plus I have been a loyal customer for 19yrs, purchased all my cars from ford even my sons ford explorer and sent many customers there who where very please. Also I have worked for ford 9yrs. More

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BEST EXPERIENCE EVER The staff at this place is great. I bought my first car with ease and a DEAL! The environment is super welcoming and they made me feel like I was #1. The staff at this place is great. I bought my first car with ease and a DEAL! The environment is super welcoming and they made me feel like I was #1. the games they have for buyers is wonderful and I would recommend them to EVERYONE EVERYWHERE!! They made this experience one for the books :) I love them !! More

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Great Service I purchased my vehicle with Randy Childress who works at the Ford store. He was very helpful during the whole process and is still very courteous to I purchased my vehicle with Randy Childress who works at the Ford store. He was very helpful during the whole process and is still very courteous to work with since the deal has been made. I have received multiple emails reminding me of services and discount offers that I can use for my vehicle. I would recommend Randy to anyone that I know purchasing a vehicle and will only look to him when I am in the market for a new vehicle. Thank you Randy and the Pacifico team for making the car buying experience so easy. More

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great experience My experience in buying a car was a pleasant experience, Salesperson was knowledgeable and listened to my needs and wants in buying a car. pacifico i My experience in buying a car was a pleasant experience, Salesperson was knowledgeable and listened to my needs and wants in buying a car. pacifico is the way to go, when buying a car!! More

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new car We were treated very well, the service was great. Tom Flynn and Des Bryant were very helpful as well as Tina from Farmers. One other manager can't r We were treated very well, the service was great. Tom Flynn and Des Bryant were very helpful as well as Tina from Farmers. One other manager can't remember his name was helpful also. thank you More

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My 2011 Tuscan I was completely satisfied with Ted Walton service. He was down to earth very easy to talk to and made a great sale. I am very happy with my 2011 Tucs I was completely satisfied with Ted Walton service. He was down to earth very easy to talk to and made a great sale. I am very happy with my 2011 Tucson so far so good More

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Trade in for New Car Loved this dealership. We went to a few Hyundai dealerships and dealt with a few over the phone, but this, by far, exceeded our expectations. First de Loved this dealership. We went to a few Hyundai dealerships and dealt with a few over the phone, but this, by far, exceeded our expectations. First dealt with Tim, whom helped us decide b/w a Genesis or a Sonata (yes yes, we know...huge difference bw the two). We test drove both, loved both, but although Genesis would have meant a bigger commission check for Tim, he steered us to the Sonata bc that was a better fit for our family. He cared more about us than getting paid which was awesome! Then the next day, we were helped by Chris over the phone. He was absolutely amazing. Over the phone, he seemed so upbeat and willing to help us in any way he can. I didn't feel like I was bothering him with questions or negotiations. He met us part way with our trade in numbers and worked with us with numbers regarding our new vehicle purchase. He was also very fast in rreturning phone calls too. Next day, husband and I came in to put a deposit down bc we thought we needed to get a vehicle we wanted shipped. Well, Hyundai didn't offer that color combination we thought they had. :-( We wanted the Hyundai Sonata limited in White with black interior. The limited in White only came in Brown, Gray, or Beige. WTH sonata!! Anyway, Cynthia, and Greg did everything they could to find a vehicle we absolutely wanted. Cynthia searched over 500 miles to look for a vehicle we wanted and Greg walked the lot (I swear about 10xs) bringing up tons and tons of different vehicles. Even if we didn't even ask him to. We really wanted to see what a brown interior looked like. He was determined to find one, and wala...he did! We hated it! LOL, but he didn't stop there. He was determined. Finally found a black interior with white exterior and panaramic sunroof. Drove it up. Showed it to us. We loved it, but it was the sport model which we hated the drive. He walked to lot again. I LOVED how determined he was. He was such a blast to work with. So upbeat, funny, and willing to find something we absolutely loved. BC they didn't have absolutely what we wanted, both the dealership/manager (Tim and Chris) and I worked together so we both be happy. They worked out an amazing deal with me with a vehicle on their lot and I walked away a happy customer. Jason helped with financing. He was the one that ran my credit score, got me an amazing financing number, and went over all the paperwork with me. He made the process so easy, I felt like I didn't have to question any of his work. Most dealerships would say to finance with Hyundai, but this one didn't care as long as I got a great rate. Come here. You will not be dissappointed in the service you get. I honestly can say they care more about customers happiness than anything else. :-) I absolutely LOVE my new car and I've been showing it off to everyone. More

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I have been dealing with Pacifico dealership for years, and have always received excellent service when I was purchasing a car of getting service performed on my cars. My husband and I have visited numer and have always received excellent service when I was purchasing a car of getting service performed on my cars. My husband and I have visited numerous Hyundai dealerships in Philadelphia and the surrounding suburban areas, even New Jersey, and none can compare to Pacifico. At Pacifico, I don't feel like the Sales Managers just trying to make a deal and not have my best in mind. The Service Area employees are also excellent and extremely helpful. I listen when I'm waiting for my car to be service, and everyone of them are nice to the customers. They even call you at home about service for your car. That is really impressive. I have been a Hyundai customer for close to 20 years. I just purchased a 2013 Santa Fe Sports Limited and my husband and I love it. Delores Mack More

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I would rate my experience as fabulous to say the least. My Salesman Lamont Dean was exceptionally accommodating and kind. I was very pleased with his knowledge and professionalism as well as his ability to My Salesman Lamont Dean was exceptionally accommodating and kind. I was very pleased with his knowledge and professionalism as well as his ability to converse on a human level. It is a long and tedious process but made very pleasant with Lamont . I will certainly recommend this salesman to others as well as return to him for my next purchase. I have made a purchase here before and was not as pleased as i was this time. Sincerely, Cecelia Samar More

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