Tom Henschel | Page 13

Thank you for taking care of my new vehicle making it right! Because I wasn't going to take a vehicle that should have been serviced by your service department before selling it! Hugo told me that right! Because I wasn't going to take a vehicle that should have been serviced by your service department before selling it! Hugo told me that it's 7 years or 105k miles for a timming belt and it was 9 years and only 98k so technically you should have done the service in the first place before selling it! Plus the strut up front that made all kinds of noise! Now I have a van I can feel confident driving! More

by KULLYART Verified Customer Verified Customer

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Manly Honda has always proved to me to be one of the best dealerships in Northern California, possibly all of California. Not only are the sales, finance and management staff all knowledgeable but they truly dealerships in Northern California, possibly all of California. Not only are the sales, finance and management staff all knowledgeable but they truly do absolutely everything they can and within their power to help you and find you the perfect vehicle. Alex Iniguez and Abraham Contreras both worked with me on multiple days to help me find and test drive vehicles. They both communicated to each other and made sure there was no communication that was left unsaid. They both knew what was going on during the multi level process and kept one another in the loop which made this transition as seamless as possible. Both were personable, and made you feel comfortable during the process. They both have proven to be outstanding individuals. Sean Lumibao had initially ran some numbers for me and gave me a truly realistic idea of what the outcome of my payments will be. This is highly appreciated and always welcome when buying a vehicle. Thomas Henschel was able to secure me funding within my price range and wouldn't settle for anything outrageous in the world of interest, which is truly going above and beyond for the customer. I did my paperwork with Dave Sambad and not only did he do a quick and efficient job, he made sure everything was clear and concise. Every single person that helped with the purchase of my new vehicle did an outstanding job and truly has the customer's best interest and satisfaction in mind. I am extremely satisfied and happy with my new vehicle, I will not only return in the future but will be spreading the good word to all friends, family and acquaintances. Thank you! More

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Never purchased a new car before. Between that and making the decision to jump up to a hybrid I had quite a few questions and spent a bit of time "kicking tires." Juan was my primary contact and he w making the decision to jump up to a hybrid I had quite a few questions and spent a bit of time "kicking tires." Juan was my primary contact and he was very patient and knowledgeable. When he handed me off to others on the sales staff and finance department they were all very professional and friendly. Thanks! More

by KMNORTS Verified Customer Verified Customer

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I've never gotten better service or customer care at any other dealership in my life, or any other business at all. Completely perfect professionals, Jose Rocha and Denise Rice make me feel like family and other dealership in my life, or any other business at all. Completely perfect professionals, Jose Rocha and Denise Rice make me feel like family and well cared for. I sincerely and greatly appreciate the outstanding honesty, competency, friendliness, professionalism,knowledge, and timeliness they've both always shown me as well as the other excellent staff Ive dealt with. I feel like my car and I are in great hands and I always know that when my car needs service they will do the absolute best job possible while making it easy and stress-free on me and an overall good experience. More

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Marley has been the only service provider I have used since purchasing my Honda Clarity. They have given me top notch service. They are punctual and very customer friendly. I will continue to use them since purchasing my Honda Clarity. They have given me top notch service. They are punctual and very customer friendly. I will continue to use them as long as I own this car. More

by JPMEHOLT Verified Customer Verified Customer

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Excellent service. From the sales associate all the way to the finance department. Very helpful and knowledgeable to my needs. Great dealership. I highly recommended this place. Thanks again Manly Honda in to the finance department. Very helpful and knowledgeable to my needs. Great dealership. I highly recommended this place. Thanks again Manly Honda in Santa Rosa, Ca More

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Aaron, Tom, and Dave worked magic even getting me approved in the first place, and to top it off at an a surprisingly low interest rate! The effort they put into getting me in my new Mercedes was bey approved in the first place, and to top it off at an a surprisingly low interest rate! The effort they put into getting me in my new Mercedes was beyond appreciated. I highly recommend purchasing your next vehicle from Manly. And hope you get lucky enough to work with these awesome guys. More

by CAITBUG707 Verified Customer Verified Customer

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Manly honda has been one of the best customer service experiences of my life. They treated us like family. We are so thankful. We are customers for life. I will spread the word about this amazing experie experiences of my life. They treated us like family. We are so thankful. We are customers for life. I will spread the word about this amazing experience to everyone I know. I cant thank you all enough! More

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JD and Rosa Chávez were amazing. They helped with my 2020 Honda Accord Sport. Tom Henschel and Érik Epting helped me with my paperwork. They really went above and beyond to help with my purchase. I will reco Honda Accord Sport. Tom Henschel and Érik Epting helped me with my paperwork. They really went above and beyond to help with my purchase. I will recommend my family and friends to Manly Honda. More

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"Best car buying experience... EVER!" What a great car buying experience! The process in buying a car can take time. But the Sales and Finance team did an excellent job with efficiency. I What a great car buying experience! The process in buying a car can take time. But the Sales and Finance team did an excellent job with efficiency. I would like to thank Tom Henschel, Scott Hess, Ben Steinberg, Sean Lumibao and Dave Sambad. They worked hard on finding me the best deal to suit me and my finances. They were friendly, efficient, knowledgeable... they really made me feel comfortable with the whole process. I highly recommend the entire Manly Honda Team for any sales or service needs. More

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