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Tom Henschel
407 Reviews
Path of least resistance! You need anything in your car buying experience I will be there to help. If credit is challenged I will help guide you down the correct path to make a well informed decision. I'm responsible to make sure all loans get funded so customers can enjoy their purchase without the extra headaches.
Read moreDealership Experience
11 yrs, 1 mo
Industry Experience
15 yrs, 3 mos
Specialties & Trainings
Zurich Certified
Customer Service
Finance Director
407 Reviews
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407 Reviews of Tom Henschel
July 17, 2023
Service is fast. But i got a pretty generic response that the noise are within expected limits. But the very reason i took the car to the service is because of my pre But i got a pretty generic response that the noise are within expected limits. But the very reason i took the car to the service is because of my previous review where i mentioned about noise. I was offered a rental car, which I thought is free of cost. I wasnt told its charge, but i didn't mine paying. But i drove only 15 miles in total before returning the car, but i got a charge of 18$ in credit card for driving 15 mile which is absurd. When i called, staffs are not able to give me a clear answer how its 18$ for 15 mile. It would have consumed less than a gallon for what i drove. When i tried reaching out to the person who got me the car from rental department, i wasnt able to talk over the 5 times i reached. no response for voice mail. More
by BALAJISUNDRAMOORTHY93
Verified CustomerOther Employees Tagged: Lucia Chavez Lopez
June 27, 2023
Everyone that has helped me was very attentive to my needs. I can’t refer enough people to you guys. Your service is truly the best! needs. I can’t refer enough people to you guys. Your service is truly the best! More
by JOSEEVALLELUNGA
Other Employees Tagged: Paul Ciardiello , Carlos Martinez
June 10, 2023
Erik was great to work with, Dave not so much, but Tom the manager took care of me. the manager took care of me. More
by BONBONGRACE
Other Employees Tagged: Dave Sambad, Erik Fritz
June 07, 2023
They were all super helpful through out the whole process, they made everything go smooth process, they made everything go smooth More
by ALONDRA.VAZQUEZ02
Other Employees Tagged: Dave Sambad, Jesse Broadway
June 02, 2023
Always very helpful, great customer service. Every time we go to buy a car, they make it so easy for us. Thank you Every time we go to buy a car, they make it so easy for us. Thank you More
by BEEE1983
Other Employees Tagged: Dave Sambad, Sean Lumibao, Lucia Chavez Lopez , Paul Remollino, Ben Steinberg
May 18, 2023
One of the best dealerships in Santa Rosa friendly staff and did the best to get me into a automobile in no time I was also very impressed with the detail and did the best to get me into a automobile in no time I was also very impressed with the detail More
by ROSEDUBS707
Other Employees Tagged: Svetlana Tara-Browne, Ali Tanbakuchi , Cory McMurray
May 14, 2023
Manly Honda has been so amazing to me and with me, I’ve had the best experience buying a new car that I’ve ever had. I am so happy with my new car, and they went way above and beyond for me. had the best experience buying a new car that I’ve ever had. I am so happy with my new car, and they went way above and beyond for me. More
by Lucem
Other Employees Tagged: ROSA CHAVEZ , Katie Pardue, Victor Suarez
May 11, 2023
Honda Motor dealership is the best place to lease a vehicle thank you very much vehicle thank you very much More
by FLOWERTULIPS909
Other Employees Tagged: Sean Lumibao , Scott Hess
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