

I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
12 yrs, 10 mos
Industry Experience
37 yrs, 5 mos
705 Reviews
Write a Review705 Reviews of Tom Lood
June 18, 2025
First this dealership sold me my car and then they provided excellent service. I love the fact that they wash my car after service and before they return it to me. provided excellent service. I love the fact that they wash my car after service and before they return it to me. More
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, John Morsy, Ethan Andersen, Aldo Cordova, Alexander Montoya, Eduardo Garcia Ortiz, Samantha Lewis
June 09, 2025
Prompt and thorough service with excellent communication by Tom Lood. I shouldn’t be too surprised that a 5 year-old car needed more than Service A and that it all cost quite a few bucks. It was also very h by Tom Lood. I shouldn’t be too surprised that a 5 year-old car needed more than Service A and that it all cost quite a few bucks. It was also very helpful to be given a ride back and forth from the dealership while the work was being done. More
May 27, 2025
Friendly at 8am is always a great start. John was very knowledgeable of my service appointment and offered a courtesy car. I opted to wait it out in the fully stocked lounge. John kept me up John was very knowledgeable of my service appointment and offered a courtesy car. I opted to wait it out in the fully stocked lounge. John kept me updated the whole process. My vehicle was even done much earlier than expected. Nothing but great service from the team. More
Other Employees Tagged: Ryan Mulhern, John Morsy, Patrick Law
May 23, 2025
They were responsive and quick and the work completed was excellent. Tom was wonderful to work with. excellent. Tom was wonderful to work with. More
Other Employees Tagged: Cindi Link
April 26, 2025
Both Ken D and Tom L are great at their jobs, offering most excellent service and much appreciated that they met competition on rear tires. most excellent service and much appreciated that they met competition on rear tires. More
Other Employees Tagged: Ken Dunaway, Cindi Link


