Tom Murphy | Page 4

Skittish Customer Delighted by Genius Salesperson Justin is exactly as he appears in his photo: friendly, warm, kind, and open. He patiently answered my many, many questions via e-mail, laughed at my Justin is exactly as he appears in his photo: friendly, warm, kind, and open. He patiently answered my many, many questions via e-mail, laughed at my stupid jokes, and did not laugh at my fear of driving a Prius on the freeway after 12 years with a Yaris. He patiently explained all the car's unfamiliar features and was unfazed by my novice negotiating. I admit I was freaked out at the thought of buying a new car--very scared of the whole process. As an older single woman I'm used to people trying to rip me off, but with Justin there were no mind games, no attempts to jack up the price, and no deception--WYSIWYG. I would highly recommend this salesperson to anyone who is looking for a new or used car. He's a delight. Give him a raise, Falmouth Toyota! (Justin White and Tom Murphy were also very helpful. Everyone was honest and straightforward.) More

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David gave me the best car at the best possible deal. Tom, Matt, Tom Jr., David Digravio, Tony Martino, Taylor Voner and Chris Macarthy have always given us the best prices and service, and we have had fi Tom, Matt, Tom Jr., David Digravio, Tony Martino, Taylor Voner and Chris Macarthy have always given us the best prices and service, and we have had fifteen cars from this dealership. They are number one in my book. They remain a family oriented business, which I also like very much.. I have recommended them to many people. Stan Ellis More

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fantastic the seller was very nice and accommodating. he knew exactly what i was looking for in a car and got me in a great car which im loving. the tellers fro the seller was very nice and accommodating. he knew exactly what i was looking for in a car and got me in a great car which im loving. the tellers from the bank explained everything to me and it was a very easy process thanks to everyone involved. More

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Honesty and Customer Service come first With online pricing leveling the playing field for all vehicles, what really matters is the honesty and integrity of a dealership. I have no affiliat With online pricing leveling the playing field for all vehicles, what really matters is the honesty and integrity of a dealership. I have no affiliation to Falmouth Toyota and have never bought a vehicle from them before. I’ve always shopped at the other larger dealerships and walked out feeling frustrated and confused with whether or not I got a good deal. Everyone at Falmouth Toyota treated me with respect there was zero pressure and they explain all of the different finance nuances including all of the fees and finance charges upfront so that I understood how to actually get the best deal possible. This was hands-down the best purchasing experience of my life and I felt like they were trying to work with me to earn my long-term business. After having such a great experience I cannot imagine buying a Toyota from any other place and I know moving forward I will be buying vehicles from them in the future. More

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Great experience I generally dislike the experience of buying a car, but these people were great to work with. No pressure whatsoever; more than fair with my trade-i I generally dislike the experience of buying a car, but these people were great to work with. No pressure whatsoever; more than fair with my trade-in and an excellent price. More

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Super purchase of a used Tacoma truck Mark Dennen, is a five star salesman. He made the challenge of buying a new used truck easy bHe took care of me in my process, from first phone call t Mark Dennen, is a five star salesman. He made the challenge of buying a new used truck easy bHe took care of me in my process, from first phone call to getting the keys fabulously smooth. No surprises. He knew the answers and if he didn’t he knew some who could answer. Great experience. More

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New lease When I needed to get a new car, I elected to go with a lease. Much to my delight and days after my original transaction was completed, I was informed When I needed to get a new car, I elected to go with a lease. Much to my delight and days after my original transaction was completed, I was informed that my trade-in value was higher than originally thought. The honesty with which I was treated will make me return and I will encourage others to patronize Falmouth Toyota. Jesse successfully jumped through a few hoops and obstacles to help me complete the transaction quickly. More

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Great,Helpful Ronnie and the team were great at meeting my needs. They answered any questions I had and I was able to drive my Rav home in a timely manner! Thank yo Ronnie and the team were great at meeting my needs. They answered any questions I had and I was able to drive my Rav home in a timely manner! Thank you again! More

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Falmouth Toyota Rocks! Great dealership. My second car purchase at Falmouth Toyota and everything went smoothly. All the people there are great to work with. Service is exce Great dealership. My second car purchase at Falmouth Toyota and everything went smoothly. All the people there are great to work with. Service is excellent. More

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Just what i wanted Ronnie and the crew at Falmouth Toyota were great. I found the car i wanted and they made the buying experience easy and pleasant. I did not fee Ronnie and the crew at Falmouth Toyota were great. I found the car i wanted and they made the buying experience easy and pleasant. I did not feel pressured to buy anything i didn’t feel i needed, but Ronnie made sure i knew what was available. More

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