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Tom Murray
Tom Murray, Director of Service/Parts, Toyota of Naperville
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Tom Murray

Director of Service/Parts

Toyota of Naperville

1488 West Ogden Ave
Naperville, IL 60540

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4 Reviews of Tom Murray

August 30, 2018

Dealership Rating
Employee Rating

"Excellent Service"

- Saba86

Excellent job on everything. Had very good customer service. Everyone was very friendly. Helped find my new car. I would always recommend everyone to come here.

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Recommend Dealer
Yes

Other Employees Tagged: Meraj Ahmed, Cecilia Nunez

Sep 04, 2018

Toyota of Naperville responded

Valued Customer, thanks so much for your truly exceptional feedback about our dealership as a whole. We hope you had a great holiday weekend. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

February 28, 2018

Dealership Rating
Employee Rating

"Excellent Customer Service "

- sabumr

The Salesman was very friendly and knowledgeable. He went above and beyond in answering all my questions and did everything he could to make my experience a good one. I am very satisfied and will make Toyota of Naperville my only provider for cars and services.

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Recommend Dealer
Yes

Other Employees Tagged: Pat O'Brien, Eren Gonzalez, Meraj Ahmed, Kim Tedrow , Conor Altier

Mar 01, 2018

Toyota of Naperville responded

Valued Customer, thanks so much for your truly exceptional words about our entire dealership—it's customers like you that make it all worth it! We'll be just down the road if you need anything else at all on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

September 28, 2016

Dealership Rating
Employee Rating

"Customer Satisfaction is his Major Priority."

- Peter Bistolfo

Thanks to Harvey Nyien today 9/27/16. He was our salesman two years ago when we purchased a 2014 Camry XLE. I have been having issues with my tires for more than the past nine months. Started noticing vibration and annoying noise around 17k miles. Had checked at 19k and it was confirmed the tires were defective but Bridgestone wouldn't do anything and this dealership only offered minimal dollar assistance. Had reason to bring car in for tire losing air today. While browsing the showroom I saw and greeted Harvey. He still remembered me. After brief owner dissatisfaction conversation Harvey was able to waive the cost of todays repair and introduced me to the Service manager where we were able to mutually agree on a tire replacement at 27k miles. Thanks to Harvey, customer satisfaction is his major priority.

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Recommend Dealer
Yes

Other Employees Tagged: Harvey Nyien

November 20, 2015

Dealership Rating

"They are amazing."

- Darek

All answers, always free lone car the higher model. What alse i can want.? Why is minimum words what i have to write about dealer. They work is exelent. They have good coffee. Thanks

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Recommend Dealer
Yes

Other Employees Tagged: Kris Kosinski, A.J. Reilly, Chris Roach

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