Tom Rodkey | Page 6

I’ve driven Mercedes for approximately 10 years. I purchase them mike one formerly herb Gordon’s. There’s no better place to buy or to have your vehicle serviced. The service person I’ve worked with, purchase them mike one formerly herb Gordon’s. There’s no better place to buy or to have your vehicle serviced. The service person I’ve worked with, Mike Dowling has been great, patient, explains things thoroughly and is very clear. . Thev More

Print

Outstanding buying experience! Charlie Miller made the dreaded task of choosing the right CPO and negotiating price pain free and enjoyable! None of the usual "car guy" crap! He's Charlie Miller made the dreaded task of choosing the right CPO and negotiating price pain free and enjoyable! None of the usual "car guy" crap! He's a true professional and honestly interested in caring for his clients. I highly recommend seeing Charlie for your next MB purchase. Tom Rodkey, the service manager, took time to visit and welcome us (after he was off work and heading home) in his very genuine manor. Brad Fischer, in the finance department, was great too! Brad covered everything quickly and efficiently without the usual misery! Again, thanks to all of you gents! Keep up the great job! More

Print

Excellent , friendly, efficient Service work was excellent. Friendly managers and staff. Very efficient and my car was cleaned. Great overall experience ans I highly recommend this l Service work was excellent. Friendly managers and staff. Very efficient and my car was cleaned. Great overall experience ans I highly recommend this location and service. More

Print

Good buying experience This is the first time I've purchased a vehicle from this dealership, but it was a good experience and they have done a good job following up to ensur This is the first time I've purchased a vehicle from this dealership, but it was a good experience and they have done a good job following up to ensure everything is going well. More

Print

Herb Gordon looks out for their customers I have been going to the Herb Gordon Service department for over 10 years. In this time they have always provided great service including doing the I have been going to the Herb Gordon Service department for over 10 years. In this time they have always provided great service including doing the work on time and at the price that they quoted me. They always look out for my car as well as my pocketbook. The entire service department at this dealership including the mechanics, my service advisor and the service manager are extremely responsive and helpful. I will purchase and service my next vehicle at Herb Gordon Because I know I can count on this dealership to be honest with me.. More

Print

Great Sales Experience I walked in with an E-class on mind, but I was also considering a C-class. My salesman Chevist Mitchell ran through all of the differences between th I walked in with an E-class on mind, but I was also considering a C-class. My salesman Chevist Mitchell ran through all of the differences between the models and I ended up getting the E-class after much deliberation. Chevist was very knowledgeable and patient. He made my fiancée and myself really comfortable with our experience and we were both pleased. I would absolutely recommend Mercedes-Benz of Silver Spring, and Chevist Mitchell is the primary reason. Two thumbs up!! More

Print

Great service Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time. Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time. More

Print

I love Mercedes Benz of Silver Spring! Mercedes Benz offers the best quality vehicle at the highest standards. Those standards are transferred to every aspect of sales, service and custome Mercedes Benz offers the best quality vehicle at the highest standards. Those standards are transferred to every aspect of sales, service and customer support. I have been fortunate enough to drive Mercedes vehicles for 25 years and it would be impossible to drive anything else. I trust MB of Silver Spring in every aspect of Mercedes ownership. They are the absolute best! More

Print

Great Experience at Silver Spring Mercedes Benz They have a great, friendly staff and a nice waiting area. I use the office cubicle when I am there and get a lot of work done. If you have any concer They have a great, friendly staff and a nice waiting area. I use the office cubicle when I am there and get a lot of work done. If you have any concerns, the service manager, Tom Rodkey is very responsive and understands customer satisfaction. More

Print

Just excellent sales and service overall Very pleased with the service I received from the team at this dealership. The staff is very warm and welcoming. Their prices are very competitive Very pleased with the service I received from the team at this dealership. The staff is very warm and welcoming. Their prices are very competitive! Very highly recommend this dealership. More

Print