Tom Rodkey | Page 5

Great coordination so little downtime waiting. Convenient late afternoon hours so able to get vehicle after work. Tom Rodkey is an awesome service manager and Christian and Mike very capable late afternoon hours so able to get vehicle after work. Tom Rodkey is an awesome service manager and Christian and Mike very capable More

Report | Print

Have been a client of MB of Silver Spring for over 20 years. Top notch service and staff, especially Tom the service manager and Elio our service advisor. Will always go back to them for service. years. Top notch service and staff, especially Tom the service manager and Elio our service advisor. Will always go back to them for service. More

Report | Print

Outstanding service department. Excellent customer relations and transparent pricing. Excellent at explaining what needs to be done and what the options are. I come back to this dealership because of relations and transparent pricing. Excellent at explaining what needs to be done and what the options are. I come back to this dealership because of its service department. More

Report | Print

MB-Silver Spring always does a great job servicing our vehicles. They are timely, efficient, thorough and courteous. We have bought and leased many vehicles from them over the years and always go back to vehicles. They are timely, efficient, thorough and courteous. We have bought and leased many vehicles from them over the years and always go back to them for servicing. More

Report | Print

Chevist is fantastic. The car I was ready to purchase was sold while I was in the showroom and Chevist and his sales manager Keith worked on identifying a car for me that very week that fit my specifications sold while I was in the showroom and Chevist and his sales manager Keith worked on identifying a car for me that very week that fit my specifications. Chevist spends time with his clients and is very thorough and followed up with me to ensure that all of my questions were answered. He is great. I highly recommend Chevist and the Silver spring team. And will surely buy my next car from Chevist...- Aida More

Report | Print

Great service. The service provider was very knowledgeable, kind and friendly. He explain throughly what the problem was and helped me out with a hugh break and price by engaging the warranty co knowledgeable, kind and friendly. He explain throughly what the problem was and helped me out with a hugh break and price by engaging the warranty company what the issue was.. More

Report | Print

Great service. Easy in and out . Work done right the first time. Kept me up to date on what needed to be done additionally other than service originally set up for. first time. Kept me up to date on what needed to be done additionally other than service originally set up for. More

Report | Print

Excellent service. Tom and Robert took the extra steps and went above and beyond to take care of my needs. Thanks again Tom and Robert...you guys Rock !!! and went above and beyond to take care of my needs. Thanks again Tom and Robert...you guys Rock !!! More

Report | Print

I’ve driven Mercedes for approximately 10 years. I purchase them mike one formerly herb Gordon’s. There’s no better place to buy or to have your vehicle serviced. The service person I’ve worked with, purchase them mike one formerly herb Gordon’s. There’s no better place to buy or to have your vehicle serviced. The service person I’ve worked with, Mike Dowling has been great, patient, explains things thoroughly and is very clear. . Thev More

Report | Print

Outstanding buying experience! Charlie Miller made the dreaded task of choosing the right CPO and negotiating price pain free and enjoyable! None of the usual "car guy" crap! He's Charlie Miller made the dreaded task of choosing the right CPO and negotiating price pain free and enjoyable! None of the usual "car guy" crap! He's a true professional and honestly interested in caring for his clients. I highly recommend seeing Charlie for your next MB purchase. Tom Rodkey, the service manager, took time to visit and welcome us (after he was off work and heading home) in his very genuine manor. Brad Fischer, in the finance department, was great too! Brad covered everything quickly and efficiently without the usual misery! Again, thanks to all of you gents! Keep up the great job! More

Report | Print