Tom Yerace
Tom Yerace at Ken Ganley Ford Parma

Tom Yerace | Page 9

General Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
128 Reviews
4.7

128 Reviews

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128 Reviews of Tom Yerace

August 05, 2023

Dealership Rating
Employee Rating

Good to have a close by, taking up a number of cars there. And satisfied with everything they do. Take care. More

by I don’t know what a screen name is?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, Dan Overman, John Ruper, Matt Palffy, George Hadgigeorgiou , Carlyle Franklin, Mike LaScola, Ken Pitman

Aug 08, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2023

Dealership Rating
Employee Rating

The guys were awesome! !! They went above and beyond to make sure I was happy and got everything I needed and wanted. I highly recommend them. More

by s_riffel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

July 20, 2023

Dealership Rating
Employee Rating

I had a very positive experience at Ganley Ford West. Everyone was very knowledgeable on the Ford products and very helpful in my understanding what truck would fit my needs! More

by Wardy916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We hope you enjoy your new truck!

July 19, 2023

Dealership Rating
Employee Rating

The guys there were great! ! They bent over backwards to help me get everything I wanted!! More

by s_riffel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, John Ruper, Matt Palffy, Nick Feruito, Tracy Sapienza , Mike LaScola, Brandon Taylor-Mitchell

Jul 20, 2023

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jul 27, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! Please don't hesitate to reach out to us if there's anything more we can do!

July 18, 2023

Dealership Rating
Employee Rating

Employees are always polite and professional when I come to service my F150. I trust the work of the technicians. More

by Jlitchney7071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou , Carlyle Franklin, Ken Pitman

Jul 18, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that our technicians continue to meet your needs! Please let us know if there's anything else we can do to improve your experience in the future.

July 15, 2023

Dealership Rating
Employee Rating

Great experience! They even took the time to wash my truck! Jeromy and Shawn are awesome in the detail department!!! More

by HEYUBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Dan Overman, Nick Feruito, Tracy Sapienza , Carlyle Franklin, Jeromy and Shawn in the Detailing Dept

Jul 15, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

June 23, 2023

Dealership Rating
Employee Rating

Everything was great! Service and sales meet everything I needed. I would recommend them to all my friends. More

by Momslove43
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Matt Palffy, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman, C'ontae Prescott

Jun 25, 2023

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jun 28, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2023

Dealership Rating
Employee Rating

The dealership was great CJ, the sales person was great but Carlyle in service was HORRIBLE to deal with...I gave 1 star because I couldn't give zero and leave a review. I suggest if you need service deal More

by gloria
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Dan Overman, John Ruper, Matt Palffy , Carlyle Franklin

Jun 22, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Gloria, feel free to contact us at your convenience.

June 18, 2023

Dealership Rating
Employee Rating

Great job on my car great service treatment was excellent very timely done wood reacomed to others More

by jamesjewing1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Ken Ganley Ford Parma responded

Thanks, James, for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

June 08, 2023

Dealership Rating
Employee Rating

Buying a car was a wonderful experience from Ken Ganley Ford West. CJ did a fantastic job of making sure the process was easy and worry free. More

by tjamison1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2023

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jun 11, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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