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Tommy Choonhaurai
Tommy Choonhaurai
Assistant Sales Manager
Niello BMW Elk Grove
8580 Laguna Grove Dr
Elk Grove, CA 95757
36 Reviews
36 Reviews
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36 Reviews of Tommy Choonhaurai
August 22, 2025
I traded in my vehicle and was really happy with the value and purchased 2025 M340i. Can’t think Niello BMW ELK GROVE enough. Everybody involved in the process was incredibly helpful and friendly. Thank value and purchased 2025 M340i. Can’t think Niello BMW ELK GROVE enough. Everybody involved in the process was incredibly helpful and friendly. Thank you all!! More
by Faisalnazar01
Other Employees Tagged: Paul Suchanek, David Sotomayor, Jas Hira, Tom Mohammadi, Mike De La Pena, Essex Salcido, MOH MOSSA, Massoud Qayoumi, ANTHONY IBARRA
August 14, 2025
The friendliest and most professional service I’ve received in a dealership. Jas was amazing and I was able to find the perfect car. Everything was simple to complete. Highly recommend. received in a dealership. Jas was amazing and I was able to find the perfect car. Everything was simple to complete. Highly recommend. More
by denis
Other Employees Tagged: Jas Hira
August 05, 2025
Everyone is super friendly and nice, especially Alexis! Great selection of cars, but I think the new cars should be in the front lot, not the back. Also, no one told us we had paper tags under the dealer Great selection of cars, but I think the new cars should be in the front lot, not the back. Also, no one told us we had paper tags under the dealer plate, and we would have liked to have the car cleaned before we drove off the lot. Financing was easy, and understandable. More
by KGUERRERO227
Verified CustomerOther Employees Tagged: ALEXIS GALINDO
June 20, 2025
I received excellent service. Delivered and timely and friendly. Very responsive. Made it a seamless experience. Delivered and timely and friendly. Very responsive. Made it a seamless experience. More
by LYNZYERIN3
Other Employees Tagged: Jerome Duco , Nijah- Maintenance
June 18, 2025
I love this place and all the employees sales department is amazing, Tim , Elise , Ed and services 100% thorough is amazing, Tim , Elise , Ed and services 100% thorough More
by TROTTERCAMILLE880
Other Employees Tagged: Ed Alnasir, Mike De La Pena, ELISA GALA , Tim
June 17, 2025
I, with our nephew's knowledgeable help, had been car shopping for a number of days, off and on. We went to Niello Elk Grove BMW to see a couple of cars of possible interest, which we'd seen listed. W shopping for a number of days, off and on. We went to Niello Elk Grove BMW to see a couple of cars of possible interest, which we'd seen listed. We were greeted by Pooja Thakur as we entered the showroom. Right from the start, it was clear that she was there to help, if needed. She answered a couple of general questions without showing any of the typical intrusive banter and interrogation we'd come to expect in some other dealerships. She knew her cars and discussed the Niello inventory and specific BMW specs with confidence. When we focused on two different models, she was able to bring us right to the first, out on the lot. After viewing and questions she offered a trial drive, which we did, straightway. Afterwards, we focused on the second model which she arranged to promptly bring up to the front entrance for a review and then test drive. When we returned to the showroom, she courteously attended to us and gave us the space we wanted to discuss our thoughts about the two cars. Your sales associate, Pooja, was quite friendly, highly professional, courteous and responsive but never tried directing us toward a sale until she knew that we'd taken a sincere interest. We also saw the same helpfulness, but reserve, in the other Niello staff with whom we met afterwards in concluding a purchase. Had Pooja and your team shown any of the untoward assertiveness we'd seen elsewhere, we'd likely not have followed through to a purchase. In summary, it was a very enjoyable, refreshing shopping experience. We felt that we were treated with respect and helpfulness and that our interests and preferences were responded to in reaching a purchase agreement. All in all, we are happy with the new car, our BMW X1 M35i and look forward to a long and enjoyable driving experience. It is without reservation that we would recommend Niello BMW, Pooja, Ali our BMW "genius", and all the staff and management with whom we met, without reservation. Thank you, David D Lyons PS Please accept my apologies for the delayed response. Issues with my messaging apps. More
by Xcode.cpx
Other Employees Tagged: Massoud Qayoumi, POOJA THAKUR , Ali
June 06, 2025
Mo is the best! He understood what we wanted and made the process so stress free! Great communicator! Great listener ! All around greatness ! Ask for Mo he will defi He understood what we wanted and made the process so stress free! Great communicator! Great listener ! All around greatness ! Ask for Mo he will definitely get you what you want! I definitely recommend Niello BMW Elk Grove! More
by Knd444
Other Employees Tagged: MOH MOSSA, Massoud Qayoumi
May 19, 2025
Great customer service! They made me feel right at home and there were no hidden fees when discussing prices. I highly recommend! They made me feel right at home and there were no hidden fees when discussing prices. I highly recommend! More
by NUNEZSHAKAYLA
Other Employees Tagged: Tom Mohammadi
April 24, 2025
They were polite, not super pushy and made my car buying experience fun and easy! experience fun and easy! More
by EricJ.
Other Employees Tagged: Ozzie Cortez
April 20, 2025
3rd purchase from Jerome and it was smooth, easy, fun, and personable. Highly recommend working with him. He listens and delivers. and personable. Highly recommend working with him. He listens and delivers. More
by CHRISTIE1019
Other Employees Tagged: Jerome Duco
