Tony Bonifazi | Page 5

Mike and Tony are always professional and excellent. They are dedicated to customer satisfaction. Thank you and keep up the good work. They are dedicated to customer satisfaction. Thank you and keep up the good work. More

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Fabian, scams customers to have unnecessary work done. Do not bring your car to this dealership, they’re dishonest. I brought my car to Clarendon Hills for a routine maintenance service and they texted few not bring your car to this dealership, they’re dishonest. I brought my car to Clarendon Hills for a routine maintenance service and they texted few things for approval that needed to be done. Wasn’t much so, I approved the work via text. But, once I picked up my car they had added other items into my bill that was twice as much as approved but the work never got done. They work on $$$ commission so they must make the quota and they don’t care who they screw as long as they make the dealer money. I tried to tell Management what had happened and they were no help. More

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I have bought 4 cars from Infinity, I can honestly say they go above and beyond to make sure You are a happy customer. The service Department is the best I’ve ever dealt with. I know I’m in good hands! they go above and beyond to make sure You are a happy customer. The service Department is the best I’ve ever dealt with. I know I’m in good hands! Thank you Infinity Susan Braeckeveldt More

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This is the only place I would want to take my car. Exquisitely clean, very comfortable, and fast in completing your service. The professionalism, politeness, and courtesy of all the employees is secon Exquisitely clean, very comfortable, and fast in completing your service. The professionalism, politeness, and courtesy of all the employees is second to none! More

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Customer service was horrible!!! Communication is Customer service was horrible!!! Communication is horrible!!! I wouldn’t refer my dog here! I will definitely pick another location! Bob as well as h Customer service was horrible!!! Communication is horrible!!! I wouldn’t refer my dog here! I will definitely pick another location! Bob as well as his supervisor Tony has the WORST communication & customer service skills ever! They talk to you like you’re not xxxx! They’re both big liers! More

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My experience was with the service team that did a great job from the greeting to the "good-bye and come again soon." First-rate experience job from the greeting to the "good-bye and come again soon." First-rate experience More

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Great place to buy a nee or preowned staff was extremely friendly and didnt give off any bad vibes into pressuring you to buy a car friendly and didnt give off any bad vibes into pressuring you to buy a car More

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• I was told my keys were lost while my car was at INFINITI of Clarendon Hills. I had to take an Uber, which costs $61.22, on 07/23/21 to bring a spare key and complete the tow. This dealership found INFINITI of Clarendon Hills. I had to take an Uber, which costs $61.22, on 07/23/21 to bring a spare key and complete the tow. This dealership found my key after I completed the tow, so now I will have to return (again) to pick my key up. • My vehicle was dropped off to INFINITI of Clarendon Hills on 06/29/21. Repairs were not started because the service center was unable to properly submit information to my insurance company. Vehicle was towed to another service center 07/23/21, which is 3.5 weeks later without any work done. In contrast, the current service center began work the next business day (ordering parts). • To make all of these mistakes right all I asked for was reimbursement for the uber. The owner Peter Korallus said I would not be reimbursed for the uber. By far, the most ridiculous service center experience I have ever had. More

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Fantastic service great used car department. The best Infiniti stores around . Stop by and see Joe B in sales as well as Bill Mullarkey in sales. Great crew Infiniti stores around . Stop by and see Joe B in sales as well as Bill Mullarkey in sales. Great crew More

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I appreciate Bill Mullarkey & Rishi Nath for always going out of their way, above and beyond the call of duty. These are the real marines. out of their way, above and beyond the call of duty. These are the real marines. More

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