Tony DiGuiseppe | Page 2

Should maintaining your car be a hassle? Dealing with Gerson Maldonado, Audrianna and Dave I have confidence that my car is their priority. I arrived earlier on Saturday than my appointme Dealing with Gerson Maldonado, Audrianna and Dave I have confidence that my car is their priority. I arrived earlier on Saturday than my appointment scheduled and was promptly greeted by Dave. He has a great welcoming attitude and promptly takes care of the initial sign in. He confirmed what the appointment is for and explained the process of how my car would be processed. He told me Gerson Maldonado would be meeting with me to review the pending service, Like clockwork, Gerson Maldonado met with me and reviewed the service I was asking for. He gave me a real-time expectation of when everything would be completed. Within an hour, much less than predicted, the car was ready. Gerson Maldonado met with me to review what had been completed. Finally, I met Audrianna the receptionist/cashier. She is also most gracious and accommodating. This is how the process should work. All sales people at Sarant Cadillac need to bring their potential buyers to meet the exemplary Service Department Staff at Sarant Cadillac. I think any potential purchaser would be assured Sarant Cadillac stands with their customers and their vehicles. More

Helpful 40

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Often is not a good experience when visiting car dealers but going to Sarant is actually a pleasant one. Professional and courteous employees. Very happy. but going to Sarant is actually a pleasant one. Professional and courteous employees. Very happy. More

by Sonny Verified Customer Verified Customer

Helpful 4

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Always a welcoming and friendly experience, service dept, waiting area and the atmosphere of the dealership is very cool waiting area and the atmosphere of the dealership is very cool More

by joef Verified Customer Verified Customer

Helpful 9

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Always welcoming and friendly. Unfortunately, my car experienced another expensive side wall bubble. So, another costly tire replacement. No fault of the dealership, but still anno Unfortunately, my car experienced another expensive side wall bubble. So, another costly tire replacement. No fault of the dealership, but still annoying. More

by STEVEJDEMAY Verified Customer Verified Customer

Helpful 4

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Very nice and professional service. I trust this Cadillac dealership and would like to recommend it to anyone who drives Cadillac. I trust this Cadillac dealership and would like to recommend it to anyone who drives Cadillac. More

by SHSU46 Verified Customer Verified Customer

Helpful 1

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Great experience very helpful. At tentative to my needs. There was coffee and snack available At tentative to my needs. There was coffee and snack available More

by aluck Verified Customer Verified Customer

Helpful 1

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Everyone is very nice, friendly and knowledgeable. They always take care of my tire problems quickly. They always take care of my tire problems quickly. More

by rsantoro1219 Verified Customer Verified Customer

Helpful 5

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Nothing good to say . .Service management don’t return your call..Will never buy a vehicle from this dealer.. .Service management don’t return your call..Will never buy a vehicle from this dealer.. More

by paulbalkaran Verified Customer Verified Customer

Helpful 1

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I had a positive experience with the dealership. The staff was helpful, and the process was smooth. They provided excellent customer service, and I would recommend them for a hassle-free car-buying The staff was helpful, and the process was smooth. They provided excellent customer service, and I would recommend them for a hassle-free car-buying experience. More

by Les1 Verified Customer Verified Customer

Helpful 7

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Thank you Tony and Joe Always treat me great Enjoy you day and keep up the great service day and keep up the great service More

by Happy Joe Verified Customer Verified Customer

Helpful 3

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