Tony McPhail
Tony McPhail at Mac Haik Chevrolet

Tony McPhail

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.9
163 Reviews
4.9

163 Reviews

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163 Reviews of Tony McPhail

July 02, 2025

Dealership Rating
Employee Rating

I love Mac Haik! Bought my second vehicle from here yesterday, and couldn’t write more about our amazing experience. If you have the chance, go to Vince. He is incred More

by Rileybrister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince Swanson Jr

Jul 02, 2025

Mac Haik Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! That Great Mac Haik Feeling Antione Burks, General Sales Manager

June 28, 2025

Dealership Rating
Employee Rating

Robert Wolf has always taken good care of me during my purchase experience. He has always returned my calls, and helped me remedy whatever problem I had. Robert is a quality man. More

by CDAUCHY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Scott Johnson

Jun 28, 2025

Mac Haik Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! That Great Mac Haik Feeling Antione Burks, General Sales Manager

June 20, 2025

Dealership Rating
Employee Rating

I took my vehicle for a oil change, my vehicle was in and out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy More

by ndiaz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 15, 2025

Dealership Rating
Employee Rating

This dealership is amazing staff are knowledgeable and helpful. Will definitely take my vehicle back More

by ndiaz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2025

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 07, 2025

Dealership Rating
Employee Rating

Tony McPhail, the gold standard in service backed by the #1 Chevy dealer in Houston! Thk you More

by Vette man!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2025

Mac Haik Chevrolet responded

Thank you for choosing Mac Haik Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 06, 2025

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Employee Rating

Tony was a pleasure to work with. He was able to find me a loaner car. I just didn't like that the car was all electric. The issue I had with my car was properly fixed, but the interi More

by Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Mac Haik Chevrolet responded

Thank you, Lewis, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 29, 2025

Dealership Rating
Employee Rating

Tony address my issues on my truck and as soon as the insurance was verified the auto repair department began working on my truck. More

by chrbrwn14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 25, 2025

Dealership Rating
Employee Rating

No communication - did mint remember my name or vehicle - after picking up vehicle and having to return on a tow truck still waited almost a week before it was out of shop- should have been a priority to get More

by DNUSS2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 30, 2025

Mac Haik Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Antione Burks, General Sales Manager, 281-596-6230

May 19, 2025

Dealership Rating
Employee Rating

I am new to the dealership, but the level of service and professionalism is very much recognized and appreciated. You mobile (roadside) service is a great asset. It is very helpful and the young man, Chris More

by GaryM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

May 19, 2025

Mac Haik Chevrolet responded

Thank you, Gary! Chris and oru team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 18, 2025

Dealership Rating
Employee Rating

Tyler and Scott were both great. Took great care of us from arrival to leaving in our new truck. Very straightforward process and we appreciated their time. More

by Wrporter18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Johnson, Tyler Collins

May 18, 2025

Mac Haik Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Antione Burks, General Sales Manager

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