Traci Roberts | Page 209

"Love Encore Delivery" aka "Getting to Know Your Car" We are so impressed with Tucson Subaru. Great service from beginning to end, and beyond! Darla Muckley was excellent helping us learn about the car. We are so impressed with Tucson Subaru. Great service from beginning to end, and beyond! Darla Muckley was excellent helping us learn about the car. More

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Easy car purchase Steve was a very pleasant person to deal with, no pressure, very knowledgeable and willing to show advantages of any Subaru we wished to look at. He Steve was a very pleasant person to deal with, no pressure, very knowledgeable and willing to show advantages of any Subaru we wished to look at. He was willing to keep us updated on finance rates, which and vehicles were coming in, we were looking for a specific exterior and interior color combination with a 3.6 liter engine. When one became available we were able to put a down payment on it and it was delivered in less than a month. The financing at 0% made it easy on payments and was quick to arrange. The final check out went very smooth and our trade in vehicle was priced fair. All in all a easy pleasant car buying experiance More

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Wonderful experience, except for the closing Sales staff was terrific. No pressure, just thoughtful, knowledgeable, courteous assistance. Closing with finance, on the other hand, was an unwelc Sales staff was terrific. No pressure, just thoughtful, knowledgeable, courteous assistance. Closing with finance, on the other hand, was an unwelcome deluge of up-sells. Everybody's got to make a buck, but this seemed over the top. After we listened to the pitches and, looked at numerous brochures and analyses, we said we don't want any of this stuff. And that was the end of the discussion, the room turned ice cold. In retrospect, I think the process you have set up rather than the messenger is the problem. When you hold the keys to the car hostage while you hard close on the extras, it creates a disappointing and unpleasant dynamic for the excited new car buyer. I don't have any suggestions, but just reporting the effect on us. My wife and I left with a bad taste in our mouths, but not to worry, we're delighted with the car and the dealership. More

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Excellent, no pressure experience The Tucson Subaru dealership is excellrnt. My experience previously with the dealership is the reason I decided to look at purchasing another Subaru. The Tucson Subaru dealership is excellrnt. My experience previously with the dealership is the reason I decided to look at purchasing another Subaru. Sean Johnson was informative, pleasant and thank goodness not what one thinks of a typical car salesman. He did an outstanding job. I also appreciated the financial person Traci. She was great. Thank you for the roses. Nice touch and charitable donation is fabulous. More

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Great experience Our salesman Chris made the experience of purchasing our new Subaru easy. We highly recommend Tucson Subaru. We were also glad that a donation would Our salesman Chris made the experience of purchasing our new Subaru easy. We highly recommend Tucson Subaru. We were also glad that a donation would be made to a local charity from the dealer. More

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Better than the rest After some initial confusion I worked out a great deal with them for a terrific car. Thank you John and Spence, You did right by me. After some initial confusion I worked out a great deal with them for a terrific car. Thank you John and Spence, You did right by me. More

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Great experience! Wonderful! So helpful the entire time and had great patience with me as I tend to focus on the details and Ken catered to this and explained each det Wonderful! So helpful the entire time and had great patience with me as I tend to focus on the details and Ken catered to this and explained each detail to me. I couldn't be happier! More

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Trent Nichols was very knowledgeable about every aspect when I would ask different questions about my Subaru. He was attentive and never seemed annoyed w Nichols was very knowledgeable about every aspect when I would ask different questions about my Subaru. He was attentive and never seemed annoyed with some of the questions I had. If it was something I needed to talk to the service department about, he will always get me pointed in the right direction. I will definitely try to buy from Trent again, and have recommended him to my friends. More

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love my car This is my second Subaru and I love it. The dealership is great and the staff are the best around. I will definitely be a Subaru customer for life.. This is my second Subaru and I love it. The dealership is great and the staff are the best around. I will definitely be a Subaru customer for life........... Tucson Subaru. More

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Love ❤️ Tucson Subaru Tucson Subaru gave us the best car buying experience ever. This dealership knows how to take care of all the customers! You are greeted with friendl Tucson Subaru gave us the best car buying experience ever. This dealership knows how to take care of all the customers! You are greeted with friendly personnel before you even reach the front door. Every department has knowledgeable personnel who listen to the customers. Love them! More

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