Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,924 Reviews
Write a Review2924 Reviews of Traci Roberts
October 23, 2016
Exceptional customer service in all areas of the dealership. I have worked with this dealership purchasing 4 Subaru's. I have worked with Kevin Gribble on our last 3 Subaru's. In all my dealings with him he has I have worked with this dealership purchasing 4 Subaru's. I have worked with Kevin Gribble on our last 3 Subaru's. In all my dealings with him he has been very pleasant and helpful. He now feels like a friend to our family. He works hard for us every time we come in. The dealership works just as hard for us in many ways. More
Other Employees Tagged: Kevin Gribble
October 23, 2016
Heard my needs Jennifer my sales associate was professional and very personable. She listened to what I was looking for and considered my auto priorities . If yo Jennifer my sales associate was professional and very personable. She listened to what I was looking for and considered my auto priorities . If you are looking for knowledgable, And forthright person that you can trust ASK for JENNIFER DURAN. She made my car purchase experience easy and we actually had fun. It was an honor have Jennifer help my with purchase. From start to finish with staff and dog and people friendly ,facility all your needs are cared for Beyond my expectations. And I have a great car to drive Thank you all. More
Other Employees Tagged: Jennifer Duran
October 19, 2016
Not your uncle's auto sales experience Mike Henry was a very through, personable and professional salesperson. He was extremely considerate of our needs and limitations. I'd buy another fro Mike Henry was a very through, personable and professional salesperson. He was extremely considerate of our needs and limitations. I'd buy another from him. More
Other Employees Tagged: Mike Henry
October 19, 2016
Our Best Experience Ever When Car Shopping!!! Ken Murch was fantastic to work with. We appreciate the time he gave to thoroughly describe the features of the 2017 Outback, the thorough introducti Ken Murch was fantastic to work with. We appreciate the time he gave to thoroughly describe the features of the 2017 Outback, the thorough introduction to the safety features during our test drive, and his friendly and sincere desire to make buying a car an enjoyable, stress-free experience by focusing on our wants and needs. Traci Roberts was warm, friendly and extremely knowledgeable and efficient, making the finance side easy to understand. Having purchased 14 cars in the past, this was our best experience ever, by far, when purchasing a car!!! More
Other Employees Tagged: Ken Murch
October 16, 2016
They take care of the customer. I had a great experience at this dealership. They took great care of my wife and I, we swould definitely recommend them to friends and family. I had a great experience at this dealership. They took great care of my wife and I, we swould definitely recommend them to friends and family. More
Other Employees Tagged: Jacob Geary
October 13, 2016
New Car I have bought a few new cars and this experience was by far the easiest and quickest. Jennifer Duran was professional and very detailed oriented to ma I have bought a few new cars and this experience was by far the easiest and quickest. Jennifer Duran was professional and very detailed oriented to make sure that I got the car and extras I wanted. Traci Roberts also made it possible to get the payment I wanted and still get exactly what I wanted. I got an awesome deal and I will probably buy my next car here in the future and would recommend them to all my friends and family. More
Other Employees Tagged: Jennifer Duran
October 12, 2016
Excellent Service....they care!! I cannot tell you how great the customer service is at Tucson Subaru. They listen when I have a concern or issue and they fix it to my satisfaction. I cannot tell you how great the customer service is at Tucson Subaru. They listen when I have a concern or issue and they fix it to my satisfaction. I will tell all my friends that the car buying experience at Tucson Subaru is the best!!! More
Other Employees Tagged: John Petersavage, Dan Ford, Chris Smith , Scott Gregg
October 12, 2016
purchase This was probably the easiest purchase I have ever done! CJ was very kind and easy to deal with I never felt pressure like at other dealerships I have This was probably the easiest purchase I have ever done! CJ was very kind and easy to deal with I never felt pressure like at other dealerships I have visited. Traci in finance was the best, funny and made you feel so relaxed. The entire staff seemed happy and very freindly to not only customers but to their co-workers. I will definately be a return customer! More
Other Employees Tagged: CJ Nichols
October 11, 2016
Easy and Quick Experience of buying a brand new car can be daunting. Spence and financial officer Traci made it as pleasant as it could be. Just fine. Experience of buying a brand new car can be daunting. Spence and financial officer Traci made it as pleasant as it could be. Just fine. More
Other Employees Tagged: Spence Bilbo
October 08, 2016
Great experience w/Ken Murch, salesman and now my friend Ken Murch found the Subaru Forester for me, was professional and fun to talk to, honest and sincere. Best experience I have ever had buying a new car Ken Murch found the Subaru Forester for me, was professional and fun to talk to, honest and sincere. Best experience I have ever had buying a new car. I was going to let him know I was tired and needed to stop for the day after purchasing my Subaru. He sensed that and suggested we meet next week - he set an appointment - and I will learn everything I need to know about my new car. I am so happy I stopped at Tucson Subaru and Ken was at the front door when I arrived. Patricia White More
Other Employees Tagged: Ken Murch

