Dealership Experience
22 yrs, 3 mos
Languages Spoken
English
195 Reviews
Write a Review195 Reviews of Trevor Hand
July 07, 2022
This dealership was very disappointing, because our car was in the shop for 8 months due to a recall part, and they didn't offer us a loaner to drive. The experience was horrible because my daughter was w was in the shop for 8 months due to a recall part, and they didn't offer us a loaner to drive. The experience was horrible because my daughter was without a vehicle, and we had to purchase another vehicle just so she can have something to drive. We purchased this vehicle new through Cook County Ford, and felt like they didn't care. I know other car companies provide loaner cars for their customers to drive, and I feel like Cook County Ford could have done the same. Finally picked car up June 30th, and then they had the nerve to charge us for something else that was fixed on the car. More
June 28, 2022
This was a very good experience for me. Kirk, Kyle, Trevor, and the group at Cook County Ford are tops in the business. I would encourage anyone who has an auto need, do yourself a favor Kirk, Kyle, Trevor, and the group at Cook County Ford are tops in the business. I would encourage anyone who has an auto need, do yourself a favor and visit Cook County Ford More
Other Employees Tagged: Kyle Hand, Brandon Southerland
June 17, 2022
Excellent service department. Always friendly and timely. Great customer service. Chuck and Wes are alway willing to go above the call of duty. Always friendly and timely. Great customer service. Chuck and Wes are alway willing to go above the call of duty. More
Other Employees Tagged: Kyle Hand, Chuck Warren, Greg Harrell, Kirk Hand, Denise Keigans, Ron Gibbs, Brandon Southerland, Wes Warren
June 16, 2022
Buy all my vehicles there. Friendly people and service is great. That’s all folks!! Friendly people and service is great. That’s all folks!! More
Other Employees Tagged: Chuck Warren, David Huckaby, Kirk Hand, Denise Keigans, Wes Warren
June 10, 2022
you can count on Chuck and Wes in the service department. Greg and Brandon and the team will take care of you. Best Ford Dealer in the South East! Greg and Brandon and the team will take care of you. Best Ford Dealer in the South East! More
Other Employees Tagged: Kyle Hand, Chuck Warren, Greg Harrell, Kirk Hand, Ron Gibbs, Brandon Southerland, Wes Warren , Randy Kendrick, Trent Williams
May 14, 2022
Living in Florida I depended on Kyle to give me an accurate assessment of the vehicle's condition. After many emails, photos, etc I was able to make my decision and driving up to see the vehicle I was accurate assessment of the vehicle's condition. After many emails, photos, etc I was able to make my decision and driving up to see the vehicle I was not disappointed. After discovering an unsuspected A/C leak they offered to pay halve the cost of repairs. Cash purchase was simple, paperwork was completed and ready for me and I drove away in my new used truck. It was worth the 600 mile round trip twice to deal with these true Southern gentlemen. More
Other Employees Tagged: Kyle Hand, Greg Harrell, Dexter Walker
May 06, 2022
Dexter was very friendly and professional with me. He listened to my needs and made the experience very comfortable. I did not buy a vehicle on my first visit however he was always available to me t He listened to my needs and made the experience very comfortable. I did not buy a vehicle on my first visit however he was always available to me through phone or text to answer my questions and helped me get the most for my trade. I am very happy with my purchase and glad Cook County Ford is so good to their customers. You have created a customer for life. More
Other Employees Tagged: Dexter Walker
April 28, 2022
Great guys. Great vehicle. Very good price. They did what they said they would do. It was a very enjoyable experience. Great vehicle. Very good price. They did what they said they would do. It was a very enjoyable experience. More
Other Employees Tagged: Kyle Hand, Dexter Walker

