Trevor Hand
Trevor Hand at Cook County Ford Inc

Trevor Hand | Page 8

Finance Manager

Cook County Ford Inc

1000 S Hutchinson Ave
Adel, GA 31620

Contact Me
5.0
192 Reviews

Dealership Experience

22 yrs

Languages Spoken

English English

5.0

192 Reviews

Write a Review

192 Reviews of Trevor Hand

February 01, 2023

Dealership Rating
Employee Rating

Great friendly Service Definitely the place to go to for your car deals and service needs. More

by rantech69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Cook County Ford Inc responded

Thank you for your continued support! We appreciate you for choosing our place again and again! Please let us know when you need anything! -Kyle H., General Sales Manager

November 28, 2022

Dealership Rating
Employee Rating

Cook County Ford makes your buying experience quick and easy. Sales Rep. Randy Kendrick is well informed and a pleasure to deal with. More

by billXM387
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Kendrick

Dec 22, 2022

Cook County Ford Inc responded

Bill, thank you for rating us and for sharing your experience with Randy while you were here! Please reach out if he can help you again! -Kyle H., General Sales Manager

November 07, 2022

Dealership Rating
Employee Rating

It was a pleasure doing business with Cook County Ford in Adel, Georgia. Thank you, Kay E. Rowell. More

by kayellenrowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hand, Kirk Hand , Randy Kendrick

Nov 10, 2022

Cook County Ford Inc responded

Thank you for your business, Mrs. Kay! We appreciate you for making the trip up to see us and hope that we've earned your trust for the next vehicle purchase too! -Kyle H., General Sales Manager

October 05, 2022

Dealership Rating
Employee Rating

The entire team I met was helpful and courteous. Brandon walked me thru all of the vehicles options and helped me program it. Trevor had all documents prepared and ready to sign. Great experience. More

by DENAMANNINGANDERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Cook County Ford Inc responded

Dena, thank you for choosing us to help you with your new vehicle! We appreciate your support! Please let us know when you need us again! -Kyle H., General Sales Manager

October 05, 2022

Dealership Rating
Employee Rating

Incredible buying experience! Ease of doing business and hassle free is exactly why I have purchased my fourth vehicle from Cook Co Ford. Also the service after the sale is incr More

by KWATSON1129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Cook County Ford Inc responded

Four vehicles, wow! Thank you for trusting us over and over again, Keith! We understand the importance of our relationship after the sale so we’re proud that you shared your experience! Let us know when you’re ready for number five!! -Kyle H., General Sales Manager

September 27, 2022

Dealership Rating
Employee Rating

Professional staff! Easy paperwork and quick purchase! Highly recommend this dealership to others! Thank you so much More

by AUDREA.BRIGHTWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hand , Randy Kendrick

Sep 29, 2022

Cook County Ford Inc responded

Thank you for sharing your experience with us, Audrea! We appreciate you for getting your Tahoe from us and we look forward to helping you again in the future! -Kyle H., General Sales Manager

July 16, 2022

Dealership Rating
Employee Rating

Only ford baby, Brandon is my man, Kirk is my dealership, Trevor is my Account and the Warren brothers also go the extra mile to make our family very happy. (Warren boys got one on me for sure 😉) Cook count More

by Suzie Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Cook County Ford Inc responded

Thank you for being such a local customer and great friend, Suzie Q! We appreciate the Folsom Family for all your support! Let us know when you need a hand again! -Kyle H., General Sales Manager

July 07, 2022

Dealership Rating
Employee Rating

This dealership was very disappointing, because our car was in the shop for 8 months due to a recall part, and they didn't offer us a loaner to drive. The experience was horrible because my daughter was w More

by PMTILLMAN
Customer Service
Recommend Dealer
No
Jul 07, 2022

Cook County Ford Inc responded

We are sorry to hear of your displeasure with your recent visit. We sympathize with you about the long delay but even Ford Motor Company would not provide a loaner vehicle for 8 months. We are in business to help our customers but like most businesses, we do actually charge for services rendered even with the current circumstances where parts to remedy recalls are not available. Again, I apologize for your disappointment and hope you got the satisfaction you sought by leaving this review. -Kyle H., General Sales Manager

Jul 07, 2022

PMTILLMAN responded

I wasn't seeking any satisfaction from placing this review. I was only expressing my feelings on the long delay. I wasn't expecting Cook County Ford to provide a loaner vehicle for 8 months, but however I expected them to offer some service that would have helped us. I also understand that the delay was out of the company control. Didn't realize this review would be public, so you can remove it.

June 28, 2022

Dealership Rating

This was a very good experience for me. Kirk, Kyle, Trevor, and the group at Cook County Ford are tops in the business. I would encourage anyone who has an auto need, do yourself a favor More

by KHarvey2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hand, Brandon Southerland

Jul 07, 2022

Cook County Ford Inc responded

Thank you for sharing your experience with us! We appreciate the recommendation and hope to serve you for many years to come! -Kyle H., General Sales Manager

June 17, 2022

Dealership Rating
Employee Rating

Excellent service department. Always friendly and timely. Great customer service. Chuck and Wes are alway willing to go above the call of duty. More

by CARTER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Cook County Ford Inc responded

We appreciate the excellent review and look forward to helping you for many years to come! Please let us know when you need us again! -Kyle H., General Sales Manager

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