Tristen Cairo | Page 2

Gordie Boucher Ford of Kenosha responded

Thank you for your incredible feedback! Buying 50 new cars is quite an experience, and it means so much to hear that your visit to Gordie Boucher Ford of Kenosha was the very best of them all. We’re thrilled that Tristen’s professionalism and dedication stood out and that Barb’s hospitality helped make the experience even more memorable. Your trust and kind words inspire our team to keep delivering exceptional customer service from sales to hospitality. We truly appreciate your business and look forward to welcoming you back for future vehicles and service needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing feedback! We’re thrilled to hear that you consider Gordie Boucher Ford of Kenosha a true 5-star operation, from sales to service to finance. Our entire team is dedicated to making the car-buying process fast, easy, and enjoyable, and it’s wonderful to know that stood out during your experience. We truly appreciate your support and look forward to continuing to provide you with excellent care for all your automotive needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your feedback! We’re so glad that Tristan was able to help you find exactly what you were looking for and that you’re happy with your new car. At Gordie Boucher Ford of Kenosha, our goal is to make every car buying experience easy, personalized, and enjoyable. We truly appreciate your business and look forward to seeing you again for future sales or service needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’re thrilled to hear that Tristen Cairo was able to assist you in finding the perfect 2023 Ford Edge. At Gordie Boucher Ford of Kenosha, we pride ourselves on providing a wide selection and exceptional customer service, and it’s great to know Tristen made your purchase experience a positive one. We truly appreciate your recommendation and look forward to assisting you with all your future vehicle needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, Scott! We're thrilled to hear you consistently receive top notch service at Gordie Boucher Ford of Kenosha. We truly appreciate your kind words about our team and our new facility it means a lot to us! Looking forward to serving you again soon! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Gordie Boucher Ford of Kenosha responded on 7/21/2025 4:00 PM Thank you for the incredible and thoughtful review! We're so glad to hear that Terryn, and the rest of our team were able to turn your experience around and make your visit to Gordie Boucher Ford of Kenosha truly positive. It means a lot to know that our team not only listened and followed through, but also made sure you left completely satisfied. We couldn’t agree more, Terryn is a rising star, and we're proud to have him represent our dealership with professionalism, honesty, and genuine care. A big thank-you as well for recognizing Justin in finance and our amazing support staff—your kind words mean the world to everyone here. We’re grateful for your trust and look forward to helping you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the outstanding review! We're thrilled to hear you enjoyed the ease of scheduling, quick service, and that our team was able to meet your needs with minimal wait time. It means a lot to know that you consider our customer service the best you've ever had! At Gordie Boucher Ford of Kenosha, delivering a smooth, satisfying experience is what we strive for every day. We truly appreciate your support and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We’re so glad to hear you had an excellent experience from start to finish—from our sales department to finance. Our team at Gordie Boucher Ford of Kenosha is dedicated to making every step of the car-buying process smooth, transparent, and enjoyable. We're thrilled you're happy with your purchase and truly appreciate your trust. Enjoy your new vehicle, and we look forward to seeing you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Wow thank you for the amazing feedback! We’re truly honored to be your go-to dealership. From start to finish, our team at Boucher Ford works hard to deliver a five-star experience, and we’re thrilled to know we’ve earned your trust. Hearing that you’ll never go anywhere else means the world to us. Whether it’s sales, service, or anything in between, we’re always here for you. Thanks again for choosing Boucher Ford. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

We’re very sorry to hear about your experience and completely understand your frustration. A check engine light on a brand-new vehicle is disappointing, and the extended service time certainly added to your inconvenience. That’s not the level of service we aim to provide, and we sincerely apologize for falling short. We’d appreciate the opportunity to speak with you directly and see if there’s anything we can do to help make things right. Please don’t hesitate to reach out to our management team, your sales consultant Tristen Cairo, or the General Manager @ 262-697-0700. Sal Pappalardo General Manager