Troy Brickner
Used Car Service writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
284 Reviews
Write a Review284 Reviews of Troy Brickner
November 01, 2025
Knowledgeable representatives and technicians. Fast efficient service. I really like the new express service facility. It is less crowded than previously. Fast efficient service. I really like the new express service facility. It is less crowded than previously. More
Other Employees Tagged: Mark Baker, Mike White, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann
October 31, 2025
Everyone was friendly and knowledgeable. You can not go wrong with the service department. Excellent service!! You can not go wrong with the service department. Excellent service!! More
Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Alyse Allen, Megan Gartmann
October 29, 2025
Service went well 2 days after purchase camera went out called Troy was fixed on 23rd of November went out again left message yesterday the 28th I'm not very happy with this situation the cover for seat dr called Troy was fixed on 23rd of November went out again left message yesterday the 28th I'm not very happy with this situation the cover for seat driver control is broken also I was told there were No Issues with this Vehicle I understand it's Used but Someone didn't take Enough Time to really go over it before listening for Sell I have purchased a Nissan Frontier from Ya'll and have had No issues I have Googled on the Camera issue and it could be multiple things causes I'd like to resolve this issue More
October 29, 2025
Only problem is the location. It's too far from my home!!!! I think you should create a place on the other side of town It's too far from my home!!!! I think you should create a place on the other side of town More
Other Employees Tagged: Mark Baker, Sam Williams, Alyse Allen, Scott Smith
October 27, 2025
Have been taking my Juke there since I bought it in 2013. Love them, and if there is a concern it is always handled immediately! Love them, and if there is a concern it is always handled immediately! More
October 23, 2025
Excellent customer service. Very friendly staff. Clean office. Would highly recommend this service department to friends. Very friendly staff. Clean office. Would highly recommend this service department to friends. More
October 22, 2025
I have been dealing with them since 2014 because the customer service is outstanding and knowledgeable. customer service is outstanding and knowledgeable. More
October 20, 2025
They told me to come first thing in the morning and they'd check out what I was reporting. We brought the car in and they checked it out immediately and set our minds to rest. Would recommend them anyt they'd check out what I was reporting. We brought the car in and they checked it out immediately and set our minds to rest. Would recommend them anytime More

